"The current welfare system cannot deal with the Covid-19 crisis. [...] During a humanitarian crisis of this magnitude, the need of the hour (and by now the days, weeks, and months) is to move to a demand-based system of relief and welfare, where those in need of food and cash, whether or not they are currently listed as beneficiaries, are able to reach out, ask for and access it. But this is in fact the complete antithesis of the current welfare system, which has been constructed by successive Indian governments. It also goes against some fundamental and longstanding assumptions. One, that we don’t have the . Two, that we don’t have the implementation capacity. And therefore, three, that we have no choice but to limit the beneficiaries in any given scheme through processes of enumeration, identification and authentication. The problem is that in the absence of strong, decentralised and responsive administrative capacity, these very processes of identification and verification exclude many intended beneficiaries at any given time. So, in practice, infrequently revised quotas mean that even those identified as legitimate beneficiaries must routinely be kept pending until others drop out or are bumped off the list."
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Mekhala Krishnamurthy, Flaws of India’s welfare system are visible in our fight against Covid-19 (8 May, 2020), co-written with Arkaja Singh,
https://en.wikiquote.org/wiki/Welfare_in_India
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Welfare in India
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