"Business Process Reengineering seeks radical rather than merely continuous improvement. It escalates the efforts of JIT and TQM to make process orientation a strategic tool and a core competence of the organization. BPR concentrates on core business processes, and uses the specific techniques within the JIT and TQM "toolboxes" as enablers, while broadening the process vision."
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Henry J. Johansson, Business process reengineering: Breakpoint strategies for market dominance. John Wiley & Sons, 1993.
https://en.wikiquote.org/wiki/Total_quality_management
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Total quality management
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