"The extant representations of the concept of organizational memory are fragmented and underdeveloped. In developing a more coherent theory, we address possible concerns about anthropomorphism; define organizational memory and elaborate on its structure; and discuss the processes of information acquisition, retention, and retrieval. Next, these processes undergrid a discussion of how organizational memory can be used, misused, or abused in the management of organizations."
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Original Language: English
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James P. Walsh and Gerardo Rivera Ungson. "Organizational memory." Academy of management review 16.1 (1991): 57-91. p. 57
https://en.wikiquote.org/wiki/Organizational_memory
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Organizational memory
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