"I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosoph…"

"I'd hate to spend the rest of my life trying to outwit an eighteen-inch fish."

"You cannot run a business, or anything else, on a theory."

"In the business world, everyone is paid in two coins; cash and experience. Take the experience first; the cash will c…"

"Every company has two organizational structures: the formal one is written on the charts; the other is the everyday l…"

"Management manages by making decisions and by seeing that those decisions are implemented."

"Managers in all too many American companies do not achieve the desired results because nobody makes them do it."

"It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds.…"

"Leadership cannot really be taught. It can only be learned."

"The best way to inspire people to superior performance is to convince them by everything you do and by your everyday …"