"It is for you [Winston Churchill] to give the Orders & if they are bungled — except for the King, the Archbishop of Canterbury & the Speaker, you can sack anyone & everyone — Therefore with this terrific power you must combine urbanity, kindness and if possible Olympic calm. You used to quote:— 'On ne règne sur les âmes que par le calme' [One can reign over hearts only by keeping one's composure.] — I cannot bear that those who serve the Country and yourself should not love as well as admire and respect youBesides you won't get the best results by irascibility & rudeness. They will breed either dislike or a slave mentality — (Rebellion in War time being out of the question!)"
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Letter, June 27, 1940
https://en.wikiquote.org/wiki/Clementine_Churchill
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Clementine Churchill
Clementine Ogilvy Spencer-Churchill, Baroness Spencer-Churchill, GBE (née Hozier; 1 April 1885 – 12 December 1977) was the wife of Winston Churchill and a life peer in her own right.
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