"At the start of “Always at the Carlyle,” a glossy documentary about the Carlyle Hotel, employees say that they will not reveal anything about this celebrated Upper East Side landmark that has housed superstars, royalty and presidents. … Discretion may be a virtue in the upscale hospitality business, but not in documentary film. If you are going to make a movie that hints at scandal and celebrity gossip and behind-the-scenes glamour, then it’s not too much to ask that some secrets be revealed and a glass or two of juice poured. Instead, the movie’s director, , collects an impressive amount of talent, including actors (, ), supermodels () and journalists (), who wax poetic about the hotel’s style, Old World ambience and white glove treatment favored by the rich and famous. Every once in a while, someone hints at a great story — like the time , and shared an elevator — but it’s all setup, no punch line."