"Knowing what to do does not mean that the leader must have all the answers, but certainly the leader can listen to advice, get views, but eventually the leader must say this is the way forward, because if you are not even able to articulate and express this way forward, then there is no need for a leader to exist. So knowing what to do is important, but the second part is equally important. You have decided after a process or whatever it is, this is the best way forward. How do you get everyone to come around to agreeing with you and bringing everyone on the same page and say, let us move this way. That is not easy to do too, that requires communication, it requires persuasion, it requires ways to inspire people, engage people, motivate them and get everyone on the same page. A"