"Serve to Lead requires the commander to place the followers at the centre of his or her actions but it does not however mean that a commander relinquishes the right to make decisions and provide direction. Servant leaders follow a leadership style rather than a management style. Choosing to Serve to Lead can be a time-consuming way of leading, but it just may be a style that comes more naturally to you and will, as a result, promote better results and related organisational benefits. Listening to followers, considering their needs, placing them at the centre of activity are all principles that were hammered into me as a troop commander and yet they appear to have no useful place in the ALD. This is a mistake, for in following Serve to Lead principles we create an inclusive environment that means that there will be no need for separate D&I strategies, action plans and objectives."