Science

"We completely ignore the human value of the information. A selection of 100 letters is given a certain information value, and we do not investigate whether it makes sense in English, and, if so, whether the meaning of the sentence is of any practical importance. According to our definition, a set of 100 letters selected at random (according to the rules of Table 1.1), a sentence of 100 letters from a newspaper, a piece of Shakespeare or a theorem of Einstein are given exactly the same informational value."

"Claude Shannon, the founder of information theory, invented a way to measure 'the amount of information' in a message without defining the word 'information' itself, nor even addressing the question of the meaning of the message."

"In fact, an information theory that leaves out the issue of noise turns out to have no content."

"Every time we fire a phonetician/linguist, the performance of our system goes up"

"Pure mathematics, being mere tautology, and pure physics, being mere fact, could not have engendered them; for creatures to live, must sense the useful and the good; and engines to run must have energy available as work : and both, to endure, must regulate themselves. So it is to Thermodynamics and to its brother Σp log p, called Information theory, that we look for the distinctions between work and energy and between signal and noise."

"The field of 'information theory' began by using the old hardware paradigm of transportation of data from point to point."

"Without an understanding of causality there can be no theory of communication. What passes as information theory today is not communication at all, but merely transportation."

"Systems thinking is a special form of holistic thinking - dealing with wholes rather than parts. One way of thinking about this is in terms of a hierarchy of levels of biological organization and of the different 'emergent' properties that are evident in say, the whole plant (e.g. wilting) that are not evident at the level of the cell (loss of turgor). It is also possible to bring different perspectives to bear on these different levels of organization. Holistic thinking starts by looking at the nature and behaviour of the whole system that those participating have agreed to be worthy of study. This involves: (i) taking multiple partial views of 'reality'... (ii) placing conceptual boundaries around the whole, or system of interest and (iii) devising ways of representing systems of interest."

"is the ordered arrangement of knowledge acquired from the study of systems in the observable world, together with the application of this knowledge to the design of man-made systems."

"Systems thinking is only an epistemology, a particular way of describing the world. It does not tell us what the world is. Hence, strictly speaking, we should never say of something in the world: “It is a system,” only: “It may be described as a system.”"

"Critical systems thinking is a robust recent trend in humanistically oriented systems work. Spearheaded by work of Ulrich (1983), Flood (1990), and Flood and Jackson (1991), this approach manages to accommodate the knowledge-constitutive interests of Jürgen Habermas (1971) and the interpretive analytical orientations of Michel Foucault (1972) through a meta-methodology involving constant critical reflection. The meta-methodology serves as the basis for the generation of a new methodology that critically applies various systems approaches to problem solving."

"As our world continues to change rapidly and become more complex, systems thinking will help us manage, adapt, and see the wide range of choices we have before us. It is a way of thinking that gives us the freedom to identify root causes of problems and see new opportunities."

"Practitioners and proponents embrace a holistic vision. They focus on the interconnections among subsystems and components, taking special note of the interfaces among various parts. What is significant is that system builders include heterogeneous components, such as mechanical, electrical, and organizational parts, in a single system. Organizational parts might be managerial structures, such as a military command, or political entities, such as a government bureau. Organizational components not only interact with technical ones but often reflect their characteristics. For instance, a management organization for presiding over the development of an intercontinental missile system might be divided into divisions that mirror the parts of the missile being designed."

"Hard systems thinking is also accused of conservatism. It privileges the values and interests of its clients and customers, and lends its apparent expertise to their realization. It thus gives the facade of objectivity to changes that help to secure the status quo. In general terms, despite its many strengths and achievements, hard systems thinking is today thought of as having a limited domain of application."

"Systems thinking is not new; it has been around for thousands of years in many different guises. Ancient creation myths were instances of systems thinking. Operations analysis, systems analysis, failure analysis, risk analysis, corporate benefit analysis, financial modeling, quantity surveying, investment appraisal, finite element analysis, civil engineering models, economic modeling, simulations, and many more are all modern ways of thinking about systems. Imaginative visualization should be on the list, too. What is new, perhaps, is the ready availability of powerful desktop tools that permit and enable us to think about the most complex and complicated issues and systems. Processors allow us to tackle problems of such complexity and magnitude that, without them, we would be obliged to guess. The same tools reveal unexpected complex behavior from simple systems."

"Peter Senge (1990), Fritjof Capra (1996), Peter Checkland (1999), and other researchers have transferred systems thinking principles and theories into practice by applying them to real-world organizational- wide issues, thus encouraging the thus encouraging the creation and development of learning organizations."

"Systems thinking is a lost art with a very practical set of tools which our consultants and l use. lt assists us and our clients' thinking, diagnoses, and actions in whatever we do... and wherever we go in a much better, more holistic and practical way than traditional methods."

"Systems Thinking is based on 50+ years of scientific research by the Society for General Systems Research on the 12 Characteristics of life on earth, leading to the natural way the world works."

"The assumptions which underpin hard systems thinking and distinguish it from soft systems thinking can now be clearly recognized. A basic assumption is that the world can be understood objectively and that knowledge about the world can be validated by empirical means. This assumption supports the role of models in the hard tradition, which are seen to be representations of and which can be treated as proxies for the world. Methodologies based in hard systems thinking will reflect this assumption by placing great emphasis upon the modeling and validation processes, for these are central to the ability of the approaches to reproduce behavior in the models they involve A second assumption of hard systems thinking is the ability to define objectives and then to identify the best way of proceeding in order to achieve them. The notions of goal seeking and rational decision making depend upon this assumption, for if objectives cannot be defined, then a process which sets out to find the best way of achieving them is of no value..."

"Systems thinking is relatively recent, at least as an identifiable practice. There are books on the subject, but different authors view the subject differently, so it is an as-yet unconstrained discipline."

"An example from soft systems thinking is Checkland's appreciation of soft systems methodology. He wants to introduce hard systems approaches to deal with hard problems only after and through a soft systems analysis."

"If Critical Systems Thinking is to contribute to enlightened societal practice, e.g., with respect to the pressing environmental and social issues of our time, it should be accessible not only to well-trained decision makers and academics but also to a majority of citizens."

"A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking."

"In a previous paper on progress in general systems research... I avoided the issue of defining a system. I noted that no definitions are satisfactory, and it seemed to me the essence of the subject area that none can be so. I went on to say that it is the systems approach—emphasizing lack of disciplinary boundaries, the freedom to apply knowledge, and techniques gathered in one field to problems in another, or to suggest that two distinct fields are in fact one, the disciplined freedom of the unconstrained intellect—that has been the source of dynamism and progress. I noted that perhaps the most telling progress of all is that we can so confidently speak of a common field of interest knowing that we could not, and would not wish to, agree on a definition of what a system is."

"An ecological approach to public administration builds, then, quite literally from the ground up; from the elements of a place — soils, climate, location, for example — to the people who live there — their numbers and ages and knowledge, and the ways of physical and social technology by which from the place and in relationships with one another, they get their living. It is within this setting that their instruments and practices of public housekeeping should be studied so that they may better understand what they are doing, and appraise reasonably how they are doing it. Such an approach is of particular interest to us as students seeking to co-operate in our studies; for it invites — indeed is dependent upon — careful observation by many people in different environments of the roots of government functions, civic attitudes, and operating problems."

"The notion of "system" has gained central importance in contemporary science, society and life. In many fields of endeavor, the necessity of a "systems approach" or "systems thinking" is emphasized, new professions called "systems engineering," "systems analysis" and the like have come into being, and there can be little doubt that this this concept marks a genuine, necessary, and consequential development in science and world-view."

"In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking."

"There is a revolutionary scientific perspective (stemming) from the General Systems Research movement and (with a) wealth of principles, ideas and insights that have already brought higher degree of scientific order and understanding to many areas as of biology, psychology and some physical sciences... Modern systems research can provide the basic of a framework more capable of doing justice to the complexities and dynamic properties of the socio-cultural system."

"The modern systems view, which flowered during World War II (though building on principles in the wind much earlier), has already borne its first fruits and is in danger of a superficial acceptance into the corpus of sociology by way of the incorporation of some of its now common vocabulary."

"Tektology must clarify the modes of organization that are perceived to exist in nature and human activity; then it must generalize and systematize these modes; further it must explain them, that is, propose abstract schemes of their tendencies and laws; finally, based on these schemes, determine the direction of organizational methods and their role in the universal process. This general plan is similar to the plan of any natural science; but the objective of tektology is basically different. Tektology deals with organizational experiences not of this or that specialized field, but of all these fields together. In other words, tektology embraces the subject matter of all the other sciences and of all the human experience giving rise to these sciences, but only from the aspect of method, that is, it is interested only in the modes of organization of this subject matter."

"Critical systems thinkers like Midgley identify three waves of systems thinking over the last 50 years or so. Early systems theorists (e.g. Bertalanffy) described systems in physical terms, resorting to metaphors from electronic computation or biology. This 'hard systems' tradition still has its advocates and practitioners... Subsequently the limits of the physical metaphor... were reached, and the second wave of systems thinking developed. This 'soft systems thinking' employed social metaphors to develop appropriate systems approaches for human systems. The move to a more phenomenological, interpretative understanding of human systems, where meaning is central and is negotiated intersubjectively, parallels the new paradigm / crisis of social psychology of the 1970s. The Third wave, or critical systems school, in which Midgley locates himself, has drawn on the critical theory of Habermas, particularly in relation to theories of knowledge and of communicative rationality, and on the work of Foucault and followers on the nature of power."

"Systems inquiry has demonstrated its capability in dealing effectively with highly complex and large-scale problem situations. It has orchestrated the efforts of various disciplines within the framework of systems thinking. It has introduced systems approaches and methods to the analysis, design, development, evaluation, and management of systems of all kinds... Systems theory pursues the scientific exploration and understanding of systems that exist in the various realms of experience, in order to arrive at a general theory of systems: an organized expressing of sets of interrelated concepts and principles that apply to all systems."

"Systems thinking, as written about and practiced by Russell Ackoff, C. West Churchman, Peter Checkland and others, contained within it many of the impulses that motivate the application of design ideas to strategy, organization, society, and management. Ideas such as engaging a broad set of stakeholders, moving beyond simple metrics and calculations, considering idealized options and using scenarios to explore them, shifting boundaries to reframe problems, iteration, the liberal use of diagrams and rich pictures, and tirelessly searching for a better set of alternatives were all there. If the business and management community had bought it, we would not be having the many discussions about design, design thinking, and expanding management education to engage the intuitive, to embrace values, to look beyond available choices."

"It was appropriate to say up front that systems thinking is the parent of design thinking and systems inquiry embeds design inquiry."

"Systems thinking means the ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns. Many people have been trained to solve problems by breaking a complex system, such as an organization, into discrete parts and working to make each part perform as well as possible. However, the success of each piece does not add up to the success of the whole. to the success of the whole. In fact, sometimes changing one part to make it better actually makes the whole system function less effectively."

"Systems thinking is a mental discipline and framework for seeing patterns and interrelationships. It is important to see organizational systems as a whole because of their complexity. Complexity can overwhelm managers, undermining confidence. When leaders can see the structures that underlie complex situations, they can facilitate improvement. But doing that requires a focus on the big picture."

"The strength of the action research approach to professional development rests upon a creative and critical dialogue between members of a community which includes teachers, academics, parents, industrialists, and politicians. We move ahead through creative leaps of imagination. We learn from our mistakes in detailed criticisms of our positions."

"Trist both pioneered and embodied action research – an interplay between his deep interaction with real problems in organisations, and the forefront of academic thought in social science. through coal mines in Yorkshire to an entire manufacturing town in New York State – he was an active contributor to both theory and practice. He said that “I used to look with longing at what I called the ‘white-coated peace’, the tranquillity of the white-coated scientists working in the lab. But that was not for me. I didn’t have a white lab coat. I was in the messy, ambiguous, problematic stuff that you have to endure if you are going to be a psychologist”."

"Action research is a participatory, democratic process concerned with developing practical knowing in the pursuit of worthwhile human purposes, grounded in a participatory worldview which we believe is emerging at this historical moment. It seeks to bring together action and reflection, theory and practice, in participation with others, in the pursuit of practical solutions to issues of pressing concern to people, and more generally the flourishing of individual persons and their communities."

"The research needed for social practice can best be characterized as research for social management or social engineering. It is a type of action research, a comparative research of the conditions and effects of various forms of social action, and research leading to social action."

"The clever man will tell you what he knows; he may even try to explain it to you. The wise man encourages you to discover it for yourself, even though he knows it inside out."

"CRAR [Critically Reflexive Action Research] does not aim to create one representation of reality but, rather, the unravelling (and documentation) of multiple realities and rhetorics that are in mutual and simultaneous interaction."

"The concept of action research arises in the behavioural sciences and is obviously applicable to an examination of human activity systems carried out through the process of attempting to solve problems. This core is the idea that the researcher does not remain an observer outside the subject of investigation but becomes a participant in the relevant human group. The researcher becomes a participant in the action, and the process of change itself becomes the subject of research. In action research the roles of researcher and subject are obviously not fixed: the roles of the subject and the practitioner are sometimes switched: the subjects become researchers... and researchers become men of action."

"The '90s cyborg is both a more sophisticated creature than its '50s ancestor - and a more domestic one. Artificial hip joints, cochlear implants for the deaf, retinal implants for the blind, and all kinds of cosmetic surgery are part of the medical repertoire. Online information retrieval systems are used as prosthetics for limited human memories. In the closed world of advanced warfare, cyborg assemblages of humans and machines are used to pilot fighter aircraft - the response times and sensory apparatus of unaided humans are inadequate for the demands of supersonic air combat. These eerie military cyborgs may be harbingers of a new world stranger than any we have yet experienced."

"Cybernetics is the study of systems and processes that interact with themselves and produce themselves from themselves."

"Since the 1960s, Japan has produced a considerable number of cyborg narratives in manga and anime, particularly in works targeting male children and adolescents. From early manga examples such as Kazumasa Hirai and Hiro Kuwata's 8 Man and Shotaro Ishinomori's Cyborg 009, and their subsequent anime versions, the protagonist is commonly cyborged against their will or desires. This positions them as victims, regardless of how physically powerful they are. Their sense of inferiority and vulnerability usually underpins these narratives, either subtly or explicitly. The depiction of female cyborgs adds complexity to the positioning of cyborgs in manga and anime, especially in terms of gender. Female cyborgs may be equipped with remarkable physical strength, combined with voluptuous, eroticized bodies (for instance Major Motoko Kusanagi in Masamune Shirow's original manga and Mamoru Oshii's anime version of Ghost in the Shell); and these powerful female cyborgs are also frequently ascribed roles as protectors or supporters of incompetent and insecure male protagonists. Although some female cyborgs may possess characteristics that indicate a transgression of the conventional boundaries of gender, this transgression is often limited and undermined by other elements of their depiction. As Kumiko Sato points out in her essay "How Information Technology Has "Not, Changed Feminism and Japanism", "female cyborgs and androids have been domesticated and fetishized into maternal and sexual protectors of the male hero" and thus "their functions is usually reduced to either a maid or a goddess obediantly serving her beloved male master, the sole reason for her militant nature.""

"Many of the core ideas of cybernetics have been assimilated by other disciplines, where they continue to influence scientific developments. Other important cybernetic principles seem to have been forgotten, though, only to be periodically rediscovered or reinvented in different domains. Some examples are the rebirth of neural networks, first invented by cyberneticists in the 1940's, in the late 1960's and again in the late 1980's; the rediscovery of the importance of autonomous interaction by robotics and AI in the 1990's; and the significance of positive feedback effects in complex systems, rediscovered by economists in the 1990's. Perhaps the most significant recent development is the growth of the complex adaptive systems movement, which, in the work of authors such as John Holland, Stuart Kauffman and Brian Arthur and the subfield of , has used the power of modern computers to simulate and thus experiment with and develop many of the ideas of cybernetics. It thus seems to have taken over the cybernetics banner in its mathematical modelling of complex systems across disciplinary boundaries, however, while largely ignoring the issues of goal-directedness and control."

"For me, as I later came to say, cybernetics is the art of creating equilibrium in a world of possibilities and constraints. This is not just a romantic description, it portrays the new way of thinking quite accurately. Cybernetics differs from the traditional scientific procedure, because it does not try to explain phenomena by searching for their causes, but rather by specifying the constraints that determine the direction of their development."

"From the start, the cyborg was more than just another technical project; it was a kind of scientific and military daydream. The possibility of escaping its annoying bodily limitations led a generation that grew up on Superman and Captain America to throw the full weight of its grown-up R&D budget into achieving a real-life superpower. By the mid-1960s, cyborgs were big business, with millions of US Air Force dollars finding their way into projects to build exoskeletons, master-slave robot arms, biofeedback devices, and expert systems. For all the big bucks and high seriousness, the prevailing impression left by old cyborg technical papers is of a rather expensive kind of science fiction. Time and again, scientific reasoning melts into metaphysical speculation about evolution, human boundaries, and even the possibility of what Clynes and Kline call "a new and larger dimension for man's spirit." The cyborg was always as much a creature of scientific imagination as of scientific fact. It wasn't only the military that was captivated by the possibilities of the cyborg. The dream of improving human capabilities through selective breeding had long been a staple of the darker side of Western medical literature. Now there was the possibility of making better humans by augmenting them with artificial devices. Insulin drips had been used to regulate the metabolisms of diabetics since the 1920s. A heart-lung machine was used to control the blood circulation of an 18-year-old girl during an operation in 1953. A 43-year-old man received the first heart pacemaker implant in 1958. By the 1970s, the idea of an augmented human had entered the mainstream. Steve Austin, The Six Million Dollar Man, and his cohort Jaime Sommers, The Bionic Woman (with bionic limbs and a super-sensitive bionic ear), were popular heroes, their custom superpowers bought off the shelf like a digital watch. The cyborg had grown from a lecture-room fantasy into the stuff of prime-time TV."

"Wiener's dream of a universal science of communication and control has faded with the years. Cybernetics has given rise to new areas like cognitive science and stimulated valuable research in numerous other fields. But almost no one today calls themselves a cyberneticist. Some believe that Wiener's project fell victim to scientific fashion, its funding sucked away by flashy but ultimately pointless AI research. Others think cybernetics was killed by the basic problem that the nuts-and-bolts mechanisms of control and communication in machines are significantly different from those in animals, and neither are very like control and communication in society. So cybernetics, which was based on an inspired generalization, fell victim to its inability to deal with details. Whichever perspective is true (and as with most such stories, the truth is likely to be a mixture of both), cybernetics has left two important cultural residues behind. The first is its picture of the world as a collection of networks. The second is its intuition that there's not as much clear blue water between people and machines as some would like to believe. These still-controversial concepts are at the bionic heart of the cyborg, which is alive and well, and constructing itself in a laboratory near you."