"It would be wonderful to have a guru; it would be like having a social worker or a personal trainer, not that people who had either of these necessarily appreciated the advice they received."

"It's like people inviting you to come along to a church service or an amateur orchestra. They're hoping that you'll join. People are recruiters at heart, you know. It makes them feel more comfortable to see the ranks of their particular enthusiasm swelling."

"It was true, of course, there was an abnormal level of narcissism in our society, but it did not do, he told himself, to spend too much time going on about it. Society changed. Narcissism was about love, ultimately, even if only love of self. And that was better than hate.... Did it matter if young men thought of fashion and hair gel when, not all that many years ago, their thoughts tended to turn to war and flags and the grim partisanship of the football terrace?"

"These tests are designed to exclude others from the discourse - just as the word discourse is itself designed to do. These words are intended to say to people: this is a group thing. If you don't understand what we're talking about, you're not a member of the group. So, if you call this place the Canny Man's it shows that you belong, that you know what's what in Edinburgh. And that, you know, is what everybody wants, underneath. We want to belong."

"The woman shook her head. "Not easy," she said. "I believe that we have much less free will than we think. Quite frankly, we delude ourselves if we think that we are completely free. We aren’t. And that means if dear Bruce must have rather a lot of girlfriends, then there’s not very much he can do about it." Pat said nothing. Bruce had said nothing about the neighbours, and perhaps this was the reason."

"Everything you wanted to know about a person was written in the face, she believed. It’s not that she believed that the shape of the head was what counted – even if there were many who still clung to that belief; it was more a question of taking care to scrutinise the lines and the general look. And the eyes, of course; they were very important. The eyes allowed you to see right into a person, to penetrate their very essence, and that was why people with something to hide wore sunglasses indoors. They were the ones you had to watch very carefully."

"The maid glanced at her employer. "Oh, you have heard of me," she said. "I am glad that he speaks of me. I would not like to think that nobody speaks of me." "No," said Mma Ramotswe. "It is better to be spoken of than not to be spoken of. Except sometimes, that is.""

"It is not enough just to identify a problem; there are plenty of people who were very skilled at pointing out what was wrong with the world, but they were not always so adept at working out how these things could be righted."

"The thought of Mr. J.L.B. Matekoni nursing secret, unfulfilled ambitions saddened Mma Ramotswe, as did the thought of people wanting something very much indeed and not getting the thing they yearned for. When we dismiss or deny the hopes of others, she thought, we forget that they, like us, have only one chance in this life."

"Late people talk to us, she thought; they talk to us, but most of the time we are not listening because we are so busy with what we are doing here and now and there are so many problems to be dealt with. But then, when we stop for a moment and catch our breath, we might just hear the voices of the late people who love us, and they are whispering to us, quietly, like the wind that moves across the dry grass; and we know that it is them, although we also know that it cannot be them, for they are late. And so we try hard to hear, just to be sure, and their voices fade away and there is nothing once again."

"The sentiment sounded trite, but then didn’t most good sentiments sound trite? It was hard to make goodness – and good people – sound interesting. Yet the good were worthy of note, of course, because they battled and that battle was a great story, whereas the evil were evil because of moral laziness, or weakness, and that was ultimately a dull and uninteresting affair."

"When we love others, we naturally want to talk about them, we want to show them off, like emotional trophies. We invest them with a power to do to others what they do to us; a vain hope, as the lovers of others are rarely of much interest to us. But we listen in patience, as friends must, and as Isabel now did, refraining from comment, other than to encourage the release of the story and the attendant confession of human frailty and hope."

"Each of us is born into our own mysteries…but the mystery of another might just take us in and embrace us. And then what a sense of homecoming, of belonging!"

"We think the world is ours forever, but we are little more than squatters."

"Pat looked up at the cornice. "I’m on a gap year," she said, and added, because truth required it after all: "It’s my second gap year, actually." Bruce stared at her, and then burst out laughing. "Your second gap year?" Pat nodded. She felt miserable. Everybody said that. Everybody said that because they had no idea of what had happened. "My first one was a disaster," she said. "So I started again.""

"People often don't appreciate how complex happiness may be. They think that happy people are shallow, which can be so wrong. It's actually far easier to be unhappy than it is to be happy. It requires more effort, more understanding, more character to be consistently happy."

"What else does a detective agency really need? Detective agencies rely on human intuition and intelligence, both of which Mma Ramotswe had in abundance. No inventory would ever include those, of course."

"And that, in a way, was the burden of being a philosopher: one knew what one had to do, but it was so often the opposite of what one really wanted to do."

"Our minds can come up with the most entertaining possibilities, if we let them. But most of the time, we keep them under far too close a check."