People From Montreal

"There was no one in the world quite like Plante. I learned more from him in two years with the Leafs than I did in all my other hockey days. He taught me a great deal about playing goal both on the ice and in my head off the ice. He taught me to be aggressive around the goal and take an active part in play instead of waiting for things to happen. He showed me how I kept putting myself off-balance by placing my weight on my left leg instead of on my stick side. He taught me how to steer shots off into the corner instead of letting them rebound in front of me. That old guy made a good goalie out of me."

"By the time he's 31, he'll never have to work another day unless he wants to."

"The more I look around and listen I realize that I'm not alone. We are all facing choices that define us. No choice. However messy is without importance in the overall picture of our lives. We all at our own age have to claim something, even if it's only our own confusion. I am in the middle of growing up and into myself."

"May Sarton said, "the deeper you go, the more universal you become." It's a reminder to me that those things I try to convince myself I don't need to admit are usually those things I need the most to say. Speaking the truth, in its most poignant details, is liberating and gives those around us the freedom to be real."

"What we don't let out traps us. We think, "No one else feels this way, I must be crazy." So we don't say anything. And we become enveloped by a deep loneliness, not knowing where our feelings come from or what to do with them. "Why do I feel this way? Last week, I was on top of the world and now my feelings don't make sense." Voicing it, getting it out and letting it other people hear it, helps to dissipate it. The fears and self-criticisms begin to leak. And we begin to heal."

"I think God leaves me alone to let me find my own strength because no one else can give it to me. Sometimes it is very lonely. But I know the lonely times teach me the most. I must let go in order to let anything in. No one can love me, for me. Take a big walk protected in the trees. I miss the time before today."

"Honor your humanness and all of your feelings - the messy ones, the growing pains, the ache - because we can't have the dark without the light."

"We find that the manager, particularly at senior levels, is overburdened with work. With the increasing complexity of modern organizations and their problems, he is destined to become more so. He is driven to brevity, fragmentation, and superficiality in his tasks, yet he cannot easily delegate them because of the nature of his information. And he can do little to increase his available time or significantly enhance his power to manage. Furthermore, he is driven to focus on that which is current and tangible in his work, even though the complex problems facing many organizations call for reflection and a far-sighted perspective."

"Data don't generate theory – only researchers do that."

"The professional administrators — especially those at higher levels — serve key roles at the boundary of the organization, between the professionals inside and interested parties — governments, client associations, and so on — on the outside. On the one hand, the administrators are expected to protect the professionals' autonomy, to "buffer" them from external pressures. On the other hand, the administrators are expected to woo these outsiders to support the organization, both morally and financially. Thus, the external roles of the manager—maintaining liaison contacts, acting as figurehead and spokesman in a public relations capacity,negotiating with outside agencies—emerge as primary ones in professional administration."

"The formalization of behavior takes formal power away from the workers and the managers who supervise them and concentrates it near the top of the line hierarchy and in the technostructure, thus centralizing the organization in both dimensions. The result is Type A decentralization. Training and indoctrination produces exactly the opposite effect: it develops expertise below the middle line, thereby decentralizing the structure in both dimensions (Type E). Putting these two conclusions together, we can see that specialization of the unskilled type centralizes the structure in both dimensions, whereas specialization of the skilled or professional type decentralizes it in both dimensions."

"Given the five parts of the organization - operating core, strategic apex, middle line, technostructure, and support staff - we may now ask how they all function together. In fact, we cannot describe the one way they function together, for research suggests that the linkages are varied and complex. The parts of the organization are joined together by different flows - of authority, of work material, of information, and of decision processes (themselves informational)."

"Five coordinating mechanisms seem to explain the fundamental ways in which organizations coordinate their work: mutual adjustment, direct supervision, standardization of work processes, standardization of work outputs, and standardization of worker skills."

"Strategic planning is not strategic thinking. Indeed, strategic planning often spoils strategic thinking, causing managers to confuse real vision with the manipulation of numbers."

"Strategy making needs to function beyond the boxes to encourage the informal learning that produces new perspectives and new combinations... Once managers understand this, they can avoid other costly misadventures caused by applying formal techniques, without judgement and intuition, to problem solving."

"For two hundred and fifty years, from the second half of the eighteenth Century on, Capitalism was the dominant social reality. For the last Hundred years, Marxism was the dominant social ideology. Both are rapidly being superseded by a new and very different society. The new society – and it is already here – is a post-capitalist society... The center of gravity in the post-capitalist society – its structure, its social and economic dynamics, its social classes, and its social problems – is very different from the one that dominated the last two hundred and fifty years"

"We create organizations to serve us, but somehow they also force us to serve them. Sometimes it feels as if our institutions have run out of control, like the machinery of Charlie Chaplin's film Modem Times. Why we should become slaves to our servants... A society of organizations is one in which organizations enter our lives as influential forces in a great many ways — in how we work, what we eat, how we get educated and cured of our illnesses, how we get entertained, and how our ideas are shaped. The ways in which we try to control our organization and our organization in return try to control us become major issues in the lives of all of us."

"Anecdotal data is not incidental to theory development at all, but an essential part of it"

"Learning is not doing; it is reflecting on doing. T. S. Eliot writes in one of his poems, “We had the experience but missed the meaning.” Reflection is about getting the meaning."

"Theory is a dirty word in some managerial quarters. That is rather curious, because all of us, managers especially, can no more get along without theories than libraries can get along without catalogs — and for the same reason: theories help us make sense of incoming information."

"Effective managing therefore happens where art, craft, and science meet. But in a classroom of students without managerial experience, these have no place to meet — there is nothing to do."

"It’s relevant that people whose polling places are schools are more likely to vote for sales taxes that will fund education. Or that judges become more likely to deny parole the longer they go without a break. Or that people serve themselves more food when using a large plate. Such effects, even when they’re small, can make a practical difference, especially when they influence votes and justice and health. But their existence doesn’t undermine the idea of a rational and deliberative self. To think otherwise would be like concluding that because salt adds flavor to food, nothing else does."

"Traditionally, psychology has been the study of two populations: university freshmen and white rats."

"So far as one can generalize, the most gracious, cultivated, and innovative people in this country are French Canadians. Certainly they have given us the most exciting politicians of our time: Trudeau, Lévesque. Without them, Canada would be an exceedingly boring and greatly diminished place."

"The chief rabbi of the underworld, that's me."

"I was a voracious reader, but you would be mistaken if you took that as evidence of my quality."

"Canada is not so much a country as a holding tank filled with the disgruntled progeny of defeated peoples. French-Canadians consumed by self-pity; the descendants of Scots who fled the Duke of Cumberland; Irish, the famine; and Jews, the Black Hundreds. Then there are the peasants from Ukraine, Poland, Italy and Greece, convenient to grow wheat and dig out the ore and swing the hammers and run the restaurants, but otherwise to be kept in their place. Most of us are huddled tight to the border, looking into the candy store window, scared of the Americans on one side and of the bush on the other."

"This is an age of scientific wonders. You miss somebody so you pick up the phone to say hello. Three minutes for sixty-five cents. Nobody goes broke."

"My enduring feeling about René Lévesque is that if he had chosen to hang me, even as he tightened the rope round my neck, he would have complained about how humiliating it was for him to spring the trapdoor. And then, once I was swinging in the wind, he would blame my ghost for having obliged him to murder, thereby imposing a guilt trip on a sweet, self-effacing, downtrodden Francophone."

"...the contempt that he has for Quebecers, and for the facts, that trickles from every page, hurt me, as a Quebecer, [...] as a journalist also, as an author, the intellectual dishonesty with which he plays with the facts, he makes comparisons that are absolutely unacceptable, it gave me an enormous headache to read this book, it stopped me from sleeping. [...] Evidently, here in Quebec, we know that he exaggerates, but someone has to say it to English Canadians."

"Tocqueville predicted that in democratic countries the public would demand larger and larger doses of excitement and increasingly stronger stimulants from its writers. He probably did not expect that public to dramatize itself so extensively, to make the world scene everybody's theatre, or, in the developed countries, to take to alcohol and drugs in order to get relief from the horrors of ceaseless intensity, the torment of thrills and distractions. A great many writers have done little more than meet the mounting demand for thrills. I think that this demand has, in the language of marketing, peaked."

"Writers, poets, painters, musicians, philosophers, political thinkers, to name only a few of the categories affected, must woo their readers, viewers, listeners, from distraction. To this we must add, for simple realism demands it, that these same writers, painters, etc., are themselves the children of distraction. As such, they are peculiarly qualified to approach the distracted multitudes. They will have experienced the seductions as well as the destructiveness of the forces we have been considering here. This is the destructive element in which we do not need to be summoned to immerse ourselves, for we were born to it."

"Pointless but intense excitement holds us in TV dramas. We hear threatening music. A killer with a gun steals into the bedroom of a sleeping woman. More subliminal sounds of danger, pointlessly ominous. The woman wakes and runs into the kitchen for a knife. The cops are on the case. We watch as the criminal is pursued through night streets; shots, a death; a body falls from a roof. Then time is up, another drama begins. Now we are in a church. No, we are in a lecture hall; no again — a drawer opens in a morgue. A woman is looking for her kidnapped child. Then that ends, and we are on the veld with zebras and giraffes. Then with Lenin at a mass meeting. And suddenly we flash away to a cooking school; we are shown how to stuff a turkey. Next the Berlin Wall comes down. Or flags are burning. Or a panel is worrying about the rug crisis. More and more public themes, with less and less personal consciousness. Clearly, personal consciousness is shrinking."

"Can we find nothing good to say about TV? Well, yes, it brings scattered solitaries into a sort of communion. TV allows your isolated American to think that he participates in the life of the entire country. It does not actually place him in a community, but his heart is warmed with the suggestion (on the whole false) that there is a community somewhere in the vicinity and that his atomized consciousness will be drawn back toward the whole."

"In an age of enormities, the emotions are naturally weakened. We are continually called upon to have feelings — about genocide, for instance, or about famine or the blowing up of passenger planes — and we are all aware that we are incapable of reacting appropriately. A guilty consciousness of emotional inadequacy or impotence makes people doubt their own human weight."

"Americans must be the most sententious people in history. Far too busy to be religious, they have always felt that they sorely needed guidance."

"Apparently the rise of consciousness is linked to certain kinds of privation. It is the bitterness of self-consciousness that we knowers know best. Critical of the illusions that sustained mankind in earlier times, this self-consciousness of ours does little to sustain us now. The question is: which is disenchanted, the world itself or the consciousness we have of it?"

"It's hard for writers to get on with their work if they are convinced that they owe a concrete debt to experience and cannot allow themselves the privilege of ranging freely through social classes and professional specialties. A certain pride in their own experience, perhaps a sense of the property rights of others in their experience, holds them back."

"It seems hard for the American people to believe that anything could be more exciting than the times themselves. What we read daily and view on the TV has thrust imagined forms into the shadow. We are staggeringly rich in facts, in things, and perhaps, like the nouveau riche of other ages, we want our wealth faithfully reproduced by the artist."

"Anxiety destroys scale, and suffering makes us lose perspective."

"When we read the best nineteenth- and twentieth-century novelists, we soon realize that they are trying in a variety of ways to establish a definition of human nature, to justify the continuation of life as well as the writing of novels."

"The principles of Western liberalism seem no longer to lend themselves to effective action. Deprived of the expressive power, we are awed by it, have a hunger for it, and are afraid of it. Thus we praise the gray dignity of our soft-spoken leaders, but in our hearts we are suckers for passionate outbursts, even when those passionate outbursts are hypocritical and falsely motivated."

"There is no need to make an inventory of the times. It is demoralizing to describe ourselves to ourselves yet again. It is especially hard on us since we believe (as we have been educated to believe) that history has formed us and that we are all mini-summaries of the present age."

"The university, in a society ruled by public opinion, was to have been an island of intellectual freedom where all views were investigated without restriction. … But by consenting to play an active or “positive,” a participatory role in society, the university has become inundated and saturated with the backflow of society’s “problems.” Preoccupied with questions of Health, Sex, Race, War, academics make their reputations and their fortunes. … Any proposed reforms of liberal education which might bring the university into conflict with the whole of the U.S.A. are unthinkable. Increasingly, the people “inside” are identical in their appetites and motives with the people “outside” the university."

"In the greatest confusion there is still an open channel to the soul. It may be difficult to find because by midlife it is overgrown, and some of the wildest thickets that surround it grow out of what we describe as our education. But the channel is always there, and it is our business to keep it open, to have access to the deepest part of ourselves—to that part of us which is conscious. … The independence of this consciousness, which has the strength to be immune to the noise of history and the distractions of our immediate surroundings, is what the life struggle is all about. The soul has to find and hold its ground against hostile forces, sometimes embodied in ideas which frequently deny its very existence, and which indeed often seem to be trying to annul it altogether."

"People reserve their best thinking for their professional specialties and, next in line, for serious matters confronting the alert citizen —economics, politics, the disposal of nuclear waste, etc. The day’s work done, they want to be entertained."

"The book of the world, so richly studied by autodidacts, is being closed by the “learned,” who are raising walls of opinions to shut the world out."

"As a scholar [Allan Bloom] intends to enlighten us, and as a writer he has learned from Aristophanes and other models that enlightenment should also be enjoyable. To me, this is not the book of a professor, but that of a thinker who is willing to take the risks more frequently taken by writers. It is risky in a book of ideas to speak in one’s own voice, but it reminds us that the sources of the truest truths are inevitably profoundly personal. … Academics, even those describing themselves as existentialists, very seldom offer themselves publicly and frankly as individuals, as persons."

"As for types like my own, obscurely motivated by the conviction that our existence was worthless if we didn’t make a turning point of it, we were assigned to the humanities, to poetry, philosophy, painting — the nursery games of humankind, which had to be left behind when the age of science began. The humanities would be called upon to choose a wallpaper for the crypt, as the end drew near."

"Everybody knows there is no fineness or accuracy of suppression; if you hold down one thing, you hold down the adjoining."