Systems Scientists

"After this first approximation, the various aspects of the situation undergo a more and more detailed analysis. In contrast to this the second method [for analysis of life space] begins with the life space as a whole and defines its fundamental structure. The procedure in this case is not to add disconnected items but to make the original structure more specific and differentiated. This method therefore proceeds by steps from the more general to the particular and thereby avoids the danger of a "wrong simplification" by abstraction."

"Accordingly, three fundamental types of the conflict situation are possible. i. The individual stands between two positive valences of approximately equal strength (Fig. 7). An instance of this sort is that of Buridan's ass starving between two stacks of hay. In general this type of conflict situation is solved with relative ease. It is usually a condition of labile equilibrium."

"One can ask two different kinds of questions with regard to the topics of study in psychology as well as in other sciences. One can ask for the phenomenal characteristics of psychological units or events, for example, how many kinds of feelings can be qualitatively differentiated from one another or which characteristics describe an experience of a voluntary act. Aside from this are the questions asking for the why, for the cause and the effect, for the conditional-genetic interrelations. For example, one can ask: Under which conditions has been a decision made and which are the specific psychological effects which follow this decision? The depiction of phenomenal characteristics is usually characterized as “description”, the depiction of causal relationships as “explanation.”"

"[Satiation may spill over outside the specific task to structurally similar tasks) and may end up in an early] exhaustion of the occupational will."

"Even if all the laws of psychology were known, one could make a prediction about the behavior of a man only if in addition to the laws, the special nature of the particular situation were known."

"The essential meaning of such an assertion is this: events a and b are necessarily dependent moments of a single unified occurrence . The mathematical formula states the quantitative relations involved in the occurrence. Already in such cases the dependent moment of the occurrence are moments that obtain temporally by side."

"The survival and development of democracy depends not so much on the development of democratic ideals which are wide-spread and strong. Today, more than ever before, democracy depends upon the development of efficient forms of democratic social management and upon the spreading of the skill in such management to the common man."

"The outlook of a Bruno, a Kepler, or a Galileo is determined by the idea of a comprehensive, all-embracing unity of the physical world. The same law governs the courses of the stars, the falling of stones, and the flight of birds. This homogenization of the physical world with respect to the validity of law deprives the division of physical objects into rigid abstractly defined classes of the critical significance it had for Aristotelian physics, in which membership in a certain conceptual class was considered to determine the physical nature of an object."

"Do not in any way 'prove the rule,' but on the contrary are completely valid disproofs, even though they are rare, indeed, so long as one single exception is demonstrable."

"Working in this field I felt that I had begun a task methodologically and technically sound and necessary, the broader elaboration of which could not be expected for decades. Nevertheless it soon became clear that though these problems are difficult, they are by no means impossible to solve. One had only to clear out a number of hoary philosophical prejudices and to set his scientific goal high enough to arrive at explanation and prediction. Today it can no longer be doubted that the questions set, for example, by psychoanalysis are readily accessible to experimental clarification if only appropriate methods and concepts are employed."

"In the psychological fields most fundamental to the whole behavior of living things the transition seems inevitable to a Galileian view of dynamics, which derives all its vectors not from single isolated objects, but from the mutual relations of the factors in the concrete whole situation, that is, essentially, from the momentary condition of the individual and the structure of the psychological situation. The dynamics of the processes is always to be derived from the relation of the concrete individual to the concrete situation, and, so far as internal forces are concerned, from the mutual relations of the various functional systems that make up the individual."

"Whatever is common to children of a given age is set up as the fundamental character of that age. The fact that three-year-old children are quite often negative is considered evidence that negativism is inherent in the nature of three-year-olds, and the concept of a negative age or stage is then regarded as an explanation for the appearance of negativism."

"Only by the concrete whole which comprises the object and the situation are the vectors which determine the dynamics of the event defined."

"Only a few years ago one could observe, at least among German psychologists, a quite pessimistic mood. After the initial successes of experimental psychology in its early stages, it seemed to become clearer and clearer that it would remain impossible for experimental method to press on beyond the psychology of perception and memory to such vital problems as those with which psychoanalysis was concerned. Weighty 'philosophical' and 'methodological' considerations seemed to make such an undertaking a priori impossible."

"[Progress in psychology depends] upon keeping in mind that general validity of the law and concreteness of the individual case are not antitheses, and that reference to the totality of the concrete whole situation must take the place of reference to the largest possible historical collection of frequent repetitions. This means methodologically that the importance of a case, and its validity as proof, cannot be evaluated by the frequency of its occurrence. Finally, it means for psychology, as it did for physics, a transition from an abstract classificatory procedure to an essentially concrete constructive method."

"The scope of time ahead which influences present behavior, and is therefore to be regarded as part of the present life-space, increases during development. This change in time perspective is one of the most fundamental facts of development. Adolescence seems to be a period of particularly deep change in respect to time perspective. The change can be partly described as a shift in scope. Instead of days, weeks, or months, now years ahead are considered in certain goals. Even more important is the way in which these future events influence present behavior. The ideas of a child of six or eight in regard to his occupation as an adult are not likely to be based on sufficient knowledge of the factors which might help or interfere with the realization of these ideas. They might be based on relatively narrow but definite expectations or might have a dream or playlike character. In other words, "ideal goals" and "real goals" for the distant future are not much distinguished, and this future has more the fluid character of the level of irreality. In adolescence a definite differentiation in regard to the time perspective is likely to occur. Within those parts of the life-space which represent the future, levels of reality and irreality are gradually being differentiated."

"[Conflict can be defined] as the opposition of approximately equally strong field forces."

"It is not the similarity or dissimilarity of individuals that constitutes a group, but interdependence of fate."

"For Aristotelian physics the membership of an object in a given class was of critical importance, because for Aristotle the class defined the essence or essential nature of the object, and thus determined its behavior in both positive and negative respects."

"If you want truly to understand something, try to change it."

"In 1946, a Macy Foundation interdisciplinary conference was organized to use the model provided by "feedback systems," honorifically referred to in earlier conferences as "teleological mechanisms," and later as "cybernetics," with the expectation that this model would provide a group of sciences with useful mathematical tools and, simultaneously, would serve as a form of cross-disciplinary communication. Out of the deliberations of this group came a whole series of fruitful developments of a very high order. Kurt Lewin (who died in 1947) took away from the first meeting the term "feedback". He suggested ways in which group processes, which he and his students were studying in a highly disciplined, rigorous way, could be improved by a "feedback process," as when, for example, a group was periodically given a report on the success or failure of its particular operations."

"A successful individual typically sets his next goal somewhat but not too much above his last achievement. In this way he steadily raises his level of aspiration... The unsuccessful individual on the other hand, tends to show one of two reactions: he sets his goal very low, frequently below his past achievement... or he sets his goals far above his abilities."

"Any planned social change will have to consider a multitude of factors characteristic for the particular case. The change may require a more or less unique combination of educational and organizational measures; it may depend upon quite different treatments or Ideology, expectation and organization. Still, certain general formal principles always have to be considered."

"The study of the conditions for change begins appropriately with an analysis of the conditions for “no change,” that is, for the state of equilibrium."

"For any type of social management, It is of great practical importance that levels of quasi-stationary equilibria can be changed in either of two ways: by adding forces in the desired direction, or by diminishing opposing forces."

"The objective of social change might concern the nutritional standard of consumption, the economic standard of living, the type of group relation, the output of a factory, the productivity of an educational team. It is important that a social standard to be changed does not have the nature of a “thing” but of a “process.”."

"The attitude of Aristotelian physics toward lawfulness takes a new direction. So long as lawfulness remained limited to such processes as occurred repeatedly in the same way, it is evident, not only that the young physics still lacked the courage to extend the principle to all physical phenomena, but also that the concept of lawfulness still had a fundamentally historic, a temporally particular, significance. Stress was laid not upon the “general validity” which modem physics understands by lawfulness, but upon the events in the historically given world which displayed the required stability. The highest degree of lawfulness, beyond mere frequency, was characterized by the idea of the always eternal."

"The valence of an object usually derives from the fact that the object is a means to the satisfaction of a need, or has indirectly something to do with the satisfaction of a need."

"A conflict is to be characterized psychologically as a situation in which oppositely directed, simultaneously acting forces of approximately equal strength work upon the individual."

"To instigate changes toward democracy a situation has to be created for a certain period where the leader is sufficiently in control to rule out influences he does not want and to manipulate the situation to a sufficient degree. The goal of the democratic leader in this transition period will have to be the same as any good teacher, namely to make himself superfluous, to be replaced by indigenous leaders from the group."

"It is simply not true that capitalism as a historical system has represented progress over the various previous historical systems that it destroyed or transformed. Even as I write this, I feel the tremour that accompanies the sense of blasphemy. I fear the wrath of the gods, for I have been moulded in the same ideological forge as all my compeers and have worshipped at the same shrines."

"The essential feature of a capitalist world-economy... is production for sale in a market in which the object is to realize the maximum profit is the essential feature of a capitalist world-economy. In such a system production is constantly expanded as long as further production is profitable, and men constantly innovate new ways of producing things that will expand the profit margin."

"[A world-system is] a system that is a world and which can be, most often has been, located in an area less than the entire globe. World-systems analysis argues that the units of social reality within which we operate, whose rules constrain us, are for the most part such world-systems (other than the now extinct, small mini-systems that once existed on the earth). World-system analysis argues that there have been thus far only two varieties of world-systems: world-economies and world empires. A world-empire (examples, the Roman Empire, Han China) are large bureaucratic structures with a single political center and an axial division of labor, but multiple cultures. A world-economy is a large axial division of labor with multiple political centers and multiple cultures."

"In the sixteenth century, Europe was like a bucking bronco. The attempt of some groups to establish a world-economy based on a particular division of labor, to create national states in the core areas as politico-economic guarantors of this system, and to get the workers to pay not only the profits but the costs of maintaining the system was not easy. It was to Europe's credit that it was done, since without the thrust of the sixteenth century the modern world would not have been born and, for all its cruelties, it is better that it was born than that it had not been. It is also to Europe's credit that it was not easy, and particularly that it was not easy because the people who paid the short-run costs screamed lustily at the unfairness of it all. The peasants and workers in Poland and England and Brazil and Mexico were all rambunctious in their various ways. As R. H. Tawney says of the agrarian disturbances of sixteenth-century England: 'Such movements are a proof of blood and sinew and of a high and gallant spirit... Happy the nation whose people has not forgotten how to rebel.' The mark of the modern world is the imagination of its profiteers and the counter-assertiveness of the oppressed. Exploitation and the refusal to accept exploitation as either inevitable or just constitute the continuing antinomy of the modern era, joined together in a dialectic which has far from reached its climax in the twentieth century."

"And in the present we are all irremediably the products of our background, our training, our personality and social role, and the structured pressures within which we operate."

"The past can be told as it truly is, not was. For recounting the past is a social act of the present done by men of the present and affecting the social system of the present."

"Coal being then the chief source of power, much industrial reconstruction depended on there being a plentiful and cheap supply. But the newly nationalized industry was not doing well. Productivity failed to increase in step with increases in mechanization. Men were leaving the mines in large numbers for more attractive opportunities in the factories. Among those who remained, absenteeism averaged 20 percent. Labor disputes were frequent despite improved conditions of employment. Some time earlier the National Coal Board had asked the Institute to make a comparative study of a high producing, high morale mine and a low producing, low morale, but otherwise equivalent mine."

"Fellows were encouraged to revisit their former industries and make a report on any new perceptions they might have. One of these Fellows, Ken Bamforth, returned with news of an innovation in work practice and organization which had occurred in a new seam in the colliery where he used to work in the South Yorkshire coalfield. The seam, the Haighmoor, had become possible to mine "shortwall" because of improved roof control."

"The socio-technical concept arose in conjunction with the first of several field projects undertaken by the Tavistock Institute in the coal-mining industry in Britain. The time (1949) was that of the postwar reconstruction of industry in relation to which the Institute had two action research projects.(2) One project was concerned with group relations in depth at all levels (including the management/labor interface) in a single organization - an engineering company in the private sector. The other project focused on the diffusion of innovative work practices and organizational arrangements that did not require major capital expenditure but which gave promise of raising productivity. The former project represented the first comprehensive application in an industrial setting of the socio-clinical ideas concerning groups being developed at the Tavistock."

"The outstanding feature of the social pattern with which the pre-mechanized equilibrium was associated is its emphasis on small group organisation at the coal face. [Indeed], under these conditions there is no possibility of continuous supervision, in the factory sense, from any individual external to the primary work group."

"Occupational roles express the relationship between a production process and the social organization of the group. In one direction, they are related to tasks, which are related to each other; in the other, to people, who are also related to each other."

"Every time the cycle is stopped, some 200 tons of coal are lost. So close is the task interdependence that the system becomes vulnerable from its need for 100 percent performance at each step."

"The advantage of placing responsibility for the complete coal-getting task squarely on the shoulders of a single, small, face-to-face group which experiences the entire cycle of operations within the compass of its membership. [And furthermore], for each participant the task has total significance and dynamic closure ."

"Faced with low productivity despite improved equipment, and with drift from the pits despite both higher wages and better amenities... a point seems to have been reached where the [coal] industry is in a mood to question a method it has taken for granted."

"The longwall method [can be] regarded as a technological system expressive of the prevailing outlook of mass-production engineering and as a social structure consisting of the occupational roles that have been institutionalized in its use."

"Considering enterprises as "open socio-technical systems" helps to provide a more realistic picture of how they are both influenced by and able to act back on their environment. It points in particular to the various ways in which enterprises are enabled by their structural and functional characteristics (“system constants”) to cope with the “lacks” and “gluts” in their available environment."

"[The workmethods had] evolved from the experience of successive generations... Each other, often being members of the same family; supervision was internal, having the quality of 'responsible autonomy."

"Ludwig von Bertalanffy's formulation enables exchange processes between the organism, or organisation, and the elements in its environment to be dealt with in a new perspective, it does not deal at all with those processes in the environment itself which are among the determining conditions of the exchanges. To analyse these an additional concept is needed - the causal texture of the environment."

"A main problem in the study of is that the environmental contexts in which organizations exist are themselves changing, at an increasing rate and towards increasing complexity. This point, in itself, scarcely needs laboring. Nevertheless, characteristics of organizational environments demand consideration for their own sake if there is to be an advancement of understanding in the behavioral sciences of a great deal that is taking place under the impact of technological change, especially at the present time."

"The work organization of the new seam was, to us, a novel phenomenon consisting of relatively autonomous groups interchanging roles and shifts and regulating their affairs with a minimum of supervision. Cooperation between task groups was everywhere in evidence, personal commitment obvious, absenteeism low, accidents infrequent, productivity high. The contrast was large between the atmosphere and arrangements on these faces and those in the conventional areas of the pit, where the negative features characteristic of the industry were glaringly apparent. The men told us that in order to adapt with best advantage to the technical conditions in the new seam, they had evolved a form of work organization based on practices common in the unmechanized days when small groups, who took responsibility for the entire cycle, had worked autonomously."