Chief Executive Officers

"Not every strong American woman is a liberal. How do I know that? I know that from going across the state, from seeing all of you, from seeing your work, from knowing our values, that you're standing up for our kids, for their futures."

"Civics curriculum is an important part of an education that prepares students for lives of leadership and service, but allowing partisan groups like The New Georgia Project to advocate for liberal policies in the classroom is wrong. Schools fail to serve the best interests of their students when they promote a political agenda and push them into partisan activism rather than academic success."

"The ubiquity of social media only makes the point. You look at what other people have and you can never get because you don't have education, because you don't have access to medical care, because there's no decent jobs."

"Fuel is a basic part of the business. Everybody basically pays the same price for fuel. It is a matter of how appropriately you trade off capital costs against operating costs. New airplanes burn less fuel but they take more capital."

"I don't think business travel is going to change dramatically. You will have three very large multinational mega carriers competing against one another, and the only thing I think that will drive is a greater focus on service levels. Because there will be three big carriers and because business travel is tremendously important, carriers rather than focusing maniacally as they have in the past on growth will focus on hanging onto their share of the business traffic, and that's going mean more attention to better service. People able to pay business-class and first-class fares are going to see improved service levels."

"The infrastructure of the country, all the roads, all the bridges, all the water systems are just not going to be maintained. To the extent they are not maintained, our ability to compete with countries that are maintaining their infrastructure is compromised. What has been one of the great strengths of the United States over the years is just going to diminish. This political extremism that we've fallen victim to is doing very bad things to the economy."

"I'm not very optimistic about the United States from the political perspective. If the U.S. got its political act together, it has a lot of natural advantages versus a lot of other places in the world. Until we solve this business of these terribly gerrymandered districts, which send extremists to Congress, I don't see much hope for sorting out the political situation."

"I don’t give a sh*t about the low-cost carriers. I just told you a minute ago. If the legacy carriers cannot get their costs down to match the low-cost carriers, they’re finished. So, the question is, will they get their costs down? I don’t know. You know, [we probably won’t] know for 10 years."

"Frequency has always been desired. This is what the public wants, it was frequent fights. It does not want a few flights on big airplanes. So, the industry, if they’re going to serve the public properly, isn’t going to use bigger equipment until it already has enough frequency."

"Whether we limit travel because it's going to become more expensive or whether we limit it because we ration it or whether we do it in some other way, I don't know. But I... It just seems to me that the notion of the rate of growth that we've become accustomed to, even the rate of growth that certainly the average person would like to see, because people do want to travel, it's the greatest, it's the most desired product in most people's mind... they don't have that they'd like to have more of... Even so it seems to me that you're right, there's this conflict between what we have to do to safeguard the environment and what we would like to do in a whole variety of areas, including travel."

"Everyone will be looking for ways to distribute around that cost difference and to add value in ways that are low cost carrier may not be able to offer that. So it promises to be an extraordinary, interesting time and the airline has always been interesting."

"This whole business of trying to get costs down to a competitive level has always been difficult and it will be increasingly difficult, I think, as the market changes in the way that we've discussed. I think labour cost, particularly, which has always been the sticky wicket in the major carriers, and the people who run the major carriers, and the people who work for the major carriers are going to have to be realistic."

"The business market has always been price sensitive, within itself. The airline business has been bitterly competitive for many, many years. The consequence is that yes, business travel is not as price sensitive as leisure travel, but when you are trying to sell business travel to the companies that they work for, it's a very competitive business. So, certainly, business traveller is price sensitive. It's just price sensitive in a different way. Not in the absolute sense that the leisure business is very price sensitive in any case."

"People refusing to take a vaccine, which is scientifically unassailable in part because they don't trust the government and in part purely for purely politics. I mean, because I'm a Republican, I'm not going to take a vaccine... in effect... the Republicans, the individuals, not the Republicans, have adopted the notion that my freedom includes the right to kill you by not taking them vaccine."

"Market share is important because you're going to fly between point A and point B. You need to offer a reasonable amount of frequency that's something that... That you used to have to in order to appeal to some segment of business travellers and there will be some business travel frequency. Therefore, frequency isn't going to become completely unimportant, maybe less important than it used to be. But if you're going to be a competitor in a given market, you find that market, you will, you can't, you can't rely on price, right? To say, well, I've got, I've got 2% of the capacity, but in order to fill the aeroplane, I've got to have 5% of the business. It's not going to work that way. And the consequence market share is important. You can't... To be a participant in the market. You've got to have a representative pretend age of capacity and, correspondingly, a representative share of the business. Alternatively, you're going to find yourself in very difficult times."

"In the '50s and '60s ... if you worked hard and tried hard, you could do well. It's much harder to climb the ladder of economic success now than it was then."

"If you're going to have an active and successful democracy, you have to have equal opportunity."

"I became successful because I lived in a society that offered an opportunity to everyone."

"“ would say three things: Find what you love, and don’t let it go no matter what. I would say Winston Churchill really knew what he was talking about when he said, ‘Never give in. Never give in. Never, never, never ….’ And I would say that I am living proof that it’s true that if you can imagine it, you can achieve it."

"When you find what you love, you do it. That’s it."

"When people say, ‘I want to start a business,’ my question is always, ‘Why?’ Because there’s got to be a mission — there’s got to be a reason you’re doing it so that no matter how hard it is, you want to keep doing it over and over and over again, because you love it."

"That moment is when you find what you were born to do. For me, I reached the point where I was spending all my time doing this anyway, and I was wasting my parents’ money on courses I wasn’t going to. So I had that moment where I was very clear: This is what I wanted to do with my life."

"I have done something, and we have done something, that has changed people’s lives. I would much rather live a life of purpose than one in which I might have other things but not that."

"The wonderful thing about the way I was raised is that no one ever told me that I couldn’t do those things."

"I know that we made mistakes."

"This is what happens when you work to change things, and first they think you're crazy, then they fight you, and then all of a sudden you change the world."

"You’ll get knocked down over and over and over again, and you get back up."

"I’m a scientist, you can see them blinking."

"It is time we begin to think of strategies to ensure women inclusion in all levels of governance."

"We are first and foremost women before our various challenges. We are not our challenges, every woman has her own challenges some are physical while others are hidden, they are challenges all the same."

"We have the right to employment, health and education and we can do excellently well if we are supported, encouraged and equipped."

"We want laws that can back us in our society and also help our children."

"I want to implore those with disabilities to embrace their situation and believe in themselves that there is no stopping them, if they don’t hinder themselves with negative attitudes and self-pity."

"I loved my job and what I was doing but I felt it was time for a change to try something different and grow because at the end of the day, no matter how old one gets, you want to grow and keep challenging yourself."

"Until we start to tell our stories, who we are to celebrate us, it will not happen especially when our stories are mainly of failures. I want to be more involved in education and health which have scary indicators."

"Just be known for your work, be known for excellence. Be known as someone that works hard."

"What COVID-19 has taught us is that health system resilience is the job of everyone."

"I am one of those people who put 100% into whatever I am doing, so side hustles would never work for me. It has to be all in!"

"“The goal is to have zero paper and zero trip for citizens. The process of application will require one to apply online for now, but we are also considering inclusive services which will take care of citizens with USSD phones."

"Rwanda is a country that wants to be exceptional, most of the times our government real tries to be quite ambitious with the target that it sets"

"Our story is such a great story not just for us but to the rest of the world to prove that there can be so much light at the end of darkness."

"If you can persevere day in and day out, the days will be long but the years will be short and you’ll get to somewhere exciting"

"[Yvonne Makolo Cargo is of ever-increasing importance for the aviation industry, and as a landlocked country, we recognize the importance and"

"Uncertainty is even more stressful than the certainty of pain. Get clear on where you stand financially, and make that plan. That's financial self-care."

"If you’re not making some notable mistakes along the way, you’re certainly not taking enough business and career chances."

"Yvonne Manzi Makolo, CEO RwandAir, says the air transport industry must continue to improve diversity"

"I have also learnt that you come to work to do a job not to please people or make friends."

"I have learnt that the toughest thing about being a leader is managing people."

"I would walk into a meeting and I would be the only woman there. I find that it’s necessary that right from the beginning, you make it clear that you are not there to play; there is a reason why you are in that position and that you know what you are doing."

"I think that there is some difference. I believe that women leaders are more empathetic, so they relate more to what’s happening in their teams’ lives. I think we have to be a little bit tougher, more assertive but we do have that soft side to us as well and in most cases, we manage to balance the two."