"In handling men, there are three feelings that a man must not possess - fear, dislike and contempt. If he is afraid of men he cannot handle them. Neither can he influence them in his favor if he dislikes or scorns them. He must neither cringe nor sneer. He must have both self-respect and respect for others."
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Herbert N. Casson cited in: Forbes magazine (1950) The Forbes scrapbook of Thoughts on the business of life. p. 158
https://en.wikiquote.org/wiki/Herbert_N._Casson
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Herbert N. Casson
Herbert Newton Casson (September 23, 1869 – September 4, 1951) was a Canadian journalist and author, who wrote primarily about technology and business.
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