Heidi Mottram

"We all have the opportunity to make a difference and strive towards net zero. For example, we will be looking at using advanced technologies such as Digital Twins and pilots of large-scale battery storage to help us reach our goals."

"Of course, there is always room for innovation, which means we will continue to develop our technologies in a number of different ways in the future. This is one of the huge benefits of our world-renowned Innovation Festival, which has seen us working with partners on technologies such as Digital Twins and Underground Mapping to ensure that we are doing the very best for our customers"

"Within our business we have a whole range of different people doing different jobs. Our frontline operational workers, for example, have continued their work in the field and on site throughout the pandemic to keep the water flowing for our customers. However, we are currently evaluating what it will look like for our teams who have been working from home."