Alwen Williams

"“They were looking for leadership. In a sense there was a vacuum there. A lot of people knew me as I had worked there before and I was known by local partners – everyone was very welcoming. But the staff were yearning for someone to come in.”"

"At a time when we have been put into special measures, had huge challenges and have made significant organisational change, we were able to attract a high calibre team which is really important in terms of sustainability and long-term improvement"

"The way staff engaged with it and agreed to the changes we made was a real testament to them. We have not really had any challenges"

"The real leadership challenge is how to deliver sustainable improvement year in and year out – someone said to me it’s more a marathon than a sprint.”"