Statisticians

"[T]hough anthropometry owes an immense debt to Quetelet, we must be careful not to follow his principles and methods blindfold. We must recollect that Quetelet lived in pre-Darwinian times, at a date when the fixity of races was an established scientific belief. His central principle consequently was that the mean man is the perfect man. The theory of evolution now assures us of what common sense never doubted---that this principle is radically wrong. The most desirable man is not the one who is mediocre in his wits, in his honesty, and in his aspirations; or, again, in the proportions of his figure, in his muscular power, and in his ability to endure fatigue. Anthropologists, as a rule, are behindhand in their studies of men of superior types, who rank above the mediocrity of their race in every respect, and are not to be confounded with those who rank above the majority in only a few conspicuous ways, through the sacrifice of other qualities which are no less essential, but of a less showy kind."

"The demand for exceptional ability, when combined with energy and good character, is so great that a lad who is gifted with them is hardly more likely to remain over looked than a bird’s nest in the playground of a school."

"I said what I have to say about the modern use of the word "genius" in the preface to the second edition of my "Hereditary Genius." It has only latterly lost its old and usual meaning, which is preserved in the term of an "ingenious" artisan, and has come to be applied to something akin to inspiration. This simply means, as I suppose, though some may think differently, that the powers of unconscious work possessed by the brain are abnormally developed in them. The heredity of these powers has not, I believe, been as yet especially studied. It is strange that more attention has not been given until recently to unconscious brain work, because it is by far the most potent factor in mental operations. Few people, when in rapid conversation, have the slightest idea of the particular form which a sentence will assume into which they have hurriedly plunged, yet through the guidance of unconscious cerebration it develops itself grammatically and harmoniously. I write on good authority in asserting that the best speaking and writing is that which seems to flow automatically shaped out of a full mind."

"I have received in a letter from a friend residing in , , the following account of a remarkably interesting meteorological phenomenon, which is well worth putting on record:— “We had a curious sight from this house yesterday [July 26]. It was a dead calm, but in a field just below the garden, with only one hedge between us and it, the hay was whirled up high into the sky, a column connecting above and below, and in the course of the evening we found great patches of hay raining down all over the surrounding meadows and our garden. It kept falling quite four hours after the affair. There was not a breath of air stirring as far as we could see, except in that one spot.”"

"In the earlier part of his memoir, Sir Bartle Frere had compared our mode of treating uncivilized races to that of the Romans. He heartily wished that the resemblance held in certain essential points. Our military hold was as firm, our tolerance of local customs was as great, our dealings were as just, and more just than theirs. But we did not amalgamate with them as the Romans did, we did not intermarry; by means of our missionaries we pressed upon them a form of religion which was not the most congenial. Our civilization was stiff. This, and much more, was pointed out in a very able and most pathetic memoir by Mr. Blyden, the present Minister of Liberia to England, who is a full-blooded negro. The article appeared in Frazer’s Magazine some years ago, and it showed the repressive effect of White civilization upon the Negroes, as contrasted with that of the Mohammedans. It was a shame to us as an Imperial nation, that representatives of the many people whom we governed, did not find themselves more at home among us. They seldom appeared in such meetings as the present one; they did not come to England. We did not see them in the streets. It was very different in ancient Rome, where the presence of foreigners from all parts of the then known world was a characteristic feature of every crowd. He did not now suggest any action, but merely wished to lay stress on this serious drawback to our national character as rulers of a great Empire. He thought they were greatly indebted to Sir Bartle Frere for introducing to public notice so important a subject as the best form of conduct of civilized races towards their less civilized neighbours, and he trusted that it would meet with that full and many-sided discussion which so important a question deserved."

"I do not plead guilty to a shallow view of human nature, when I propose to apply, as it were, a foot-rule to its heights and depths."

"What nature does blindly, slowly, and ruthlessly, man may do providently, quickly, and kindly. As it lies within his power, so it becomes his duty to work in that direction."

"General impressions are never to be trusted. Unfortunately when they are of long standing they become fixed rules of life and assume a prescriptive right not to be questioned. Consequently those who are not accustomed to original inquiry entertain a hatred and horror of statistics. They cannot endure the idea of submitting sacred impressions to cold-blooded verification. But it is the triumph of scientific men to rise superior to such superstitions, to desire tests by which the value of beliefs may be ascertained, and to feel sufficiently masters of themselves to discard contemptuously whatever may be found untrue."

"[T]though scientific travellers are comparatively few, yet out of their ranks a large proportion of the leaders in all branches of science has been supplied. It is one of the most grateful results of a journey to the young traveller to find himself admitted, on the ground of his having so much of special interest to relate, into the society of men with whose names he had long been familiar, and whom he had reverenced as his heroes."

"[W]e have to get rid of the common illusion that the axioms of moral conduct, which are or appear to be natural to ourselves, must be those of every other sane and reasonable human being. The very existence of the Anthropological Institute should be construed into a standing protest against such narrowness of view. The world of human mind and instinct is richly variegated, persons even of the same sex and race differing sometimes more widely than ordinary men differ from ordinary women, though of course in other ways, and this amount of difference is indeed large. Foreigners say that we are stiff, and that our naturally narrow powers of sympathy are still further contracted by insular prejudices. Be this as it may, it is certain that the English do not excel in winning the hearts of other nations. They have to broaden their sympathies by the study of mankind as they are, and without prejudice. This is precisely what the Anthropologists of all nations aim at doing, and in consequence they continually succeed in discovering previously unsuspected connections between the present and past forms of society, between the mind of the child and of the man, and between the customs, creeds, and institutions of barbarians and of civilised peoples. Anthropology teaches us to sympathise with other races, and to regard them as kinsmen rather than aliens. In this aspect it may be looked upon as a pursuit of no small political value."

"I know of scarcely anything so apt to impress the imagination as the wonderful form of cosmic order expressed by the "Law of Frequency of Error." The law would have been personified by the Greeks and deified, if they had known of it. It reigns with serenity and in complete self-effacement amidst the wildest confusion. The huger the mob, and the greater the apparent anarchy, the more perfect is its sway. It is the supreme law of Unreason. Whenever a large sample of chaotic elements are taken in hand and marshalled in the order of their magnitude, an unsuspected and most beautiful form of regularity proves to have been latent all along. The tops of the marshalled row form a flowing curve of invariable proportions; and each element, as it is sorted into place, finds, as it were, a pre-ordained niche, accurately adapted to fit it."

"One of the effects of civilization is to diminish the rigour of the application of the law of natural selection. It preserves weakly lives that would have perished in barbarous lands."

"Count wherever you can."

"Standardization leads to rigidity, and rigidity causes things to break."

"I didn't care about the statistics in anything else. I didn't, and don't pay any attention to the statistics of the stock market, the weather, the crime rate, the gross national product, the circulation of magazines, the ebb and flow of literacy among football fans and how many people are going to starve to death before the year 2050 if I don't start adopting them for $3.69 a month; just baseball. Now why is that? It is because baseball statistics, unlike the statistics in any other area, have acquired the powers of language."

"There will always be people who are ahead of the curve, and people who are behind the curve. But knowledge moves the curve."

"To organize work in such a manner that it becomes meaningless, boring, stultifying, or nerve-racking for the worker would be little short of criminal; it would indicate a greater concern with goods than with people, an evil lack of compassion and a soul-destroying degree of attachment to the most primitive side of this worldly existence."

"The Buddhist view, “takes the function of work to be at least threefold”: “to give a man a chance to utilize and develop his faculties; to enable him to overcome his egocentredness by joining with other people in a common task; and to bring forth the goods and services needed for a becoming existence.”"

"From a Buddhist point of view, this is standing the truth on its head by considering goods as more important than people and consumption as more important than creative activity. It means shifting the emphasis from the worker to the product of work, that is, from the human to the sub-human, surrender to the forces of evil."

"From the point of view of the employer, it is in any case simply an item of cost, to be reduced to a minimum if it cannot be eliminated altogether, say, by automation. From the point of view of the workman, it is a 'disutility'; to work is to make a sacrifice of one's leisure and comfort, and wages are a kind of compensation for the sacrifice."

"The ownership and the consumption of goods is a means to an end, and Buddhist economics is the systematic study of how to attain given ends with the minimum means. Modern economics, on the other hand, considers consumption to be the sole end and purpose of all economic activity, taking the factors of production—labour and capital—as the means. The former, in short, tries to maximise human satisfactions by the optimal pattern of consumption, while the latter tries to maximise consumption by the optimal pattern of productive effort."

"The modern economist … is used to measuring the “standard of living” by the amount of annual consumption, assuming all the time that a man who consumes more is “better off” than a man who consumes less. A Buddhist economist would consider this approach excessively irrational: since consumption is merely a means to human well-being, the aim should be to obtain the maximum of well-being with the minimum of consumption."

"It might be thought that the I Ching and the oracles are metaphysical while the computer model is "real"; but the fact remains that a machine to foretell the future is based on metaphysical assumptions of a very definite kind. It is based on the implicit assumption that "the future is already here," that it exists already in a determinate form, that it requires merely good instruments and good techniques to get it into focus and make it visible. The reader will agree that this is a very far-reaching metaphysical assumption which seems to go against all direct personal experience."

"It is doubly chimerical to build peace on economic foundations which, in turn, rest on the systematic cultivation of greed and envy, the very forces which drive men into conflict."

"The disease having been caused by allowing cleverness to displace wisdom, no amount of clever research is likely to produce a cure."

"That soul-destroying, meaningless, mechanical, monotonous, moronic work is an insult to human nature which must necessarily and inevitably produce either escapism or aggression, and that no amount of “bread and circuses” can compensate for the damage done—these are facts which are neither denied nor acknowledged but are met with an unbreakable conspiracy of silence—because to deny them would be too obviously absurd and to acknowledge them would condemn the central preoccupation of modern society."

"Scientific and technological “solutions” which poison the environment or degrade the social structure and man himself are of no benefit, no matter how brilliantly conceived or how great their superficial attraction."

"The cultivation and expansion of needs is the antithesis of wisdom. It is also the antithesis of freedom and peace. Every increase of needs tends to increase one’s dependence on outside forces over which one cannot have control, and therefore increases existential fear. Only by a reduction of needs can one promote a genuine reduction in those tensions which are the ultimate causes of strife and war."

"Education can help us only if it produces “whole men”. The truly educated man is not a man who knows a bit of everything, not even the man who knows all the details of all subjects (if such a thing were possible): the “whole man” in fact, may have little detailed knowledge of facts and theories, he may treasure the Encyclopædia Britannica because “she knows and he needn’t”, but he will be truly in touch with the centre. He will not be in doubt about his basic convictions, about his view on the meaning and purpose of his life. He may not be able to explain these matters in words, but the conduct of his life will show a certain sureness of touch which stems from this inner clarity."

"Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius—and a lot of courage to move in the opposite direction."

"Perhaps we cannot raise the winds. But each of us can put up the sail, so that when the wind comes we can catch it."

"Small is beautiful"

"Anything that we can destroy, but are unable to make is, in a sense, sacred, and all our 'explanations' of it do not explain anything."

"What is the variation trying to tell us about a process, about the people in the process?"

"Two of my favourite current management writers are Americans – Clayton Christensen and Peter Senge. My all-time favourite gurus are Peter Drucker, who became a greatly admired friend, and W. Edwards Deming. The thing that set these people apart from many other business commentators is that they didn’t propose any all - encompassing theories, they simply told it like it is. The fact is that life cannot be summarised as a simple set of rules; it’s far too complicated for that and it’s always changing. Unfortunately, all-encompassing panaceas do seem to be popular and certainly sell books, which is why I so value the objectivity of thought that each of these people brought to the debate."

"Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes. Improved performance is directed at satisfying such broad goals as cost, quality, schedule, and mission need and suitability. Increasing user satisfaction is the overriding objective. The TQM effort builds on the pioneering work of Dr. W. E. Deming, Dr. J. M. Juran, and others, and benefits from both private and public sector experience with continuous process improvement."

"In God we trust. All others must bring data."

"Experience by itself teaches nothing...Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence without theory there is no learning."

"Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge."

". . .the principle that where there is fear, there will be wrong figures. . . ."

"Management’s job. It is management’s job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit centre."

"To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge - knowledge for leadership of transformation."

"A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive, independent profit centres, and thus destroy the system. . . . The secret is cooperation between components toward the aim of the organization. We can not afford the destructive effect of competition."

"Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options."

"It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone."

"What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment. (We are of course talking here about a man-made system.)"

"A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management."

"The various segments of the system of profound knowledge proposed here cannot be separated. They interact with each other. Thus, knowledge of psychology is incomplete without knowledge of variation."

"The prevailing style of management must undergo transformation. A system cannot understand itself. The transformation requires a view from outside. The aim of this chapter is to provide an outside view—a lens—that I call a system of profound knowledge. It provides a map of theory by which to understand the organizations that we work in. The first step is transformation of the individual. This transformation is discontinuous. It comes from understanding of the system of profound knowledge. The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. Once the individual understands the system of profound knowledge, he will apply its principles in every kind of relationship with other people. He will have a basis for judgment of his own decisions and for transformation of the organizations that he belongs to."

"Why waste knowledge?... No company can afford to waste knowledge. Failure of management to breakdown barriers between activities... is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate"