"What I call myself is a Future of Work strategist and a keynote speaker and an author. And Chris Shipley and I wrote …"

"Not only has it played out, it's gone from push to pull. So it used to be the employees pushing employees to learn. N…"

"Yeah, so the book is really divided into three sections. We try to make it very easy for folks to both read and skip …"

"I say there are four shifts that a leader needs to embrace. First is a shift in mindset. You're not managing people a…"

"Absolutely and we're seeing a shift in leadership too. So, when I would go out and speak, and I usually speak to seni…"

"Well first, I think we need to dispel the notion that empathy means less, and I didn't really even understand it unti…"

"I'm talking about empathy as a means of understanding your workforce so you can help them, not only motivate them, bu…"

"It's a huge shift and I gave a couple of talks one week to commercial real estate folks and they were all, it was mos…"

"I'm telling you to have empathy, but I'm not having empathy for you". And I think that was a huge aha, is that if you…"

"You have to have empathy for folks and say, "I know you gave up all those things. I know what you went through frankl…"