"Well first, I think we need to dispel the notion that empathy means less, and I didn't really even understand it until I started doing these book tour interviews where people said to me, "Okay, so we've got to be empathetic, we've got to be nice, we've got to make concessions for people, let them do less and expect less". And I thought, "Well, there may be days that's true". Your dad dies, you have to put your dog to sleep, there are days that we have to be human and that's true. But no, that's not what I'm talking about."
Quote Details
Added by wikiquote-import-bot
Unverified quote
0 likes
Original Language: English
Available Languages (1)
Sources
Episode 156: Rethinking Leadership for the Future of Work (Interview with Heather McGowan) myHRfuture (June 27, 2023)
https://en.wikiquote.org/wiki/Heather_McGowan
Revision History
No revisions have been submitted for this quote.
Categories
Heather McGowan
Heather McGowan is an American writer. She is the author of the novels Schooling and Duchess of Nothing Schooling was named a Best Book of the Year by Newsweek, The Detroit Free Press and The Hartford Courant. McGowan has a master in fine arts from Brown University.
21 quotes on TrueQuotesView all quotes by Heather McGowan →
Related Quotes
"What I call myself is a Future of Work strategist and a keynote speaker and an author. And Chris Shipley and I wrote …"
"Not only has it played out, it's gone from push to pull. So it used to be the employees pushing employees to learn. N…"
"Yeah, so the book is really divided into three sections. We try to make it very easy for folks to both read and skip …"
"I say there are four shifts that a leader needs to embrace. First is a shift in mindset. You're not managing people a…"
"Absolutely and we're seeing a shift in leadership too. So, when I would go out and speak, and I usually speak to seni…"
"I'm talking about empathy as a means of understanding your workforce so you can help them, not only motivate them, bu…"
"It's a huge shift and I gave a couple of talks one week to commercial real estate folks and they were all, it was mos…"
"I'm telling you to have empathy, but I'm not having empathy for you". And I think that was a huge aha, is that if you…"
"You have to have empathy for folks and say, "I know you gave up all those things. I know what you went through frankl…"
"Yeah, first of all, let me just empathise with you. I know it's not comfortable. I make all my audience say with me, …"