"Initially it was myself and Pierre building web prototypes and games. We tried to make video games for CBT for 9 mont…"

"My background is in clinical psychology research and I reached out to the best in the field. We all agree that our wo…"

"At the end, we always ask: How are you feeling, better, the same, or worse? We look at the failed transcripts and try…"

"We also use standard search metrics, like precision and recall. For example, to detect people in crisis, we prefer re…"

"We learn all the time and have learned to keep track of our learning. If you have two buttons, they should represent …"

"Some users want to be served something else. We always issue an invitation to engage in a conversation. There’s no as…"

"The only strategy that we’ve done is press — that has been reasonably successful. Interestingly, we got far more conv…"

"The first is to just ask people if they want to converse. I’m not sure if we’ve nailed the invitation. Some of our pu…"

"It was a nice to have a paywall at first to get validation that people would pay for it. We had a decent conversion r…"

"It’s all completely de-identified and anonymized data — nobody in the company can ever see anyone’s Facebook profile.…"