"Some users want to be served something else. We always issue an invitation to engage in a conversation. There’s no assumption people want help. Some people just want to chat, they don’t want help. So we try not to explicitly ask people what they are looking for. There really isn’t a lot of open chat away from buttons in Woebot. People may want a past video or lesson."
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Company foundersBusinesswomenBusinesspeople from IrelandWomen from IrelandPsychologists from Ireland
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What are the most common things users ask outside of the main function — do they ask for jokes or other advice? That is, when they stray, where do they go?
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Alison Darcy
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