"Documents and records can seldom be taken for what they purport to be. They are not neutral and objective accounts of organizational purposes and activities but reflect the biases and interests of those who compile and use them. To take at face value reports of such complex and sensitive matters as costs, productivity, or hiring priorities is naive."
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Business theorists from the United StatesSociologists from the United StatesPeople from KansasStanford University faculty
Original Language: English
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W. Richard Scott
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