"Already … we’ve seen a big improvement across the divisions,” she says, adding: “It’s about bringing the Post Office back into the modern world so it can be relevant for people now as it was 30 years ago."
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Paula Vennells talks about her childhood and working as head of the Post Office
https://en.wikiquote.org/wiki/Paula_Vennells
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Paula Vennells
Paula Vennells (born 21 February 1959) is a British former businesswoman who was the chief executive officer (CEO) of Post Office Limited from 2012 to 2019. She is also an ordained Anglican priest who ceased her clerical duties in 2021.
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