"We have the best customer service in Europe. Our customer service doesn't consist of giving you fine wines and big fa…"

"We charge for checked-in bags not because we want your money, we just don't want your bloody checked-in bag!"

"Human factors are always very important to us. I'm often asked at these kind of lectures, 'How do you motivate your p…"

"Two or three years ago, we decided to do something truly revolutionary in the airline business, and that was not just…"

"There will never be a shortage of people who get paid 150,000 bucks a year to work about 18 hours a week."

"I respect pilots. If you sit in the cockpit of a plane flying at 400 or 500 miles an hour, landing in 40 or 50 feet o…"

"Ryanair is responsible for the integration of Europe by bringing lots of different cultures to the beaches of Spain, …"

"I don't think there's going to be ten euro flights anymore because oil prices are significantly higher as a result of…"

"Serious business people would never get elected in Ireland. You don't get elected in this country if you run around a…"

"This is not the bloody potato famine. We're sending people abroad now for a couple of years. These kids will get good…"