"Almost all the problems that now define Carter as a failed president only emerged in 1979, his third year in the White House. An oil crisis produced gasoline lines across the country and the inflation rate — which had also bedeviled the prior three presidents — approached 10 percent annually. Carter responded in July 1979 by delivering what is remembered as the “malaise” speech, even though that word was never uttered as the president talked about the "crisis of confidence" afflicting America. But what is forgotten — amid the ridicule surrounding Carter’s legacy — was that the speech itself was popular with the voters. I didn’t work on the speech, but I did write some of Carter’s follow-up addresses. As a result, I read dozens of emotional letters that ordinary citizens sent to the president, responding to his call for national unity in the face of the energy crisis. What upended Carter was not the speech, but his subsequent decision to fire four Cabinet members in a self-inflicted government shake-up. As for the 1979 Iranian hostage crisis, it was partly triggered by the president agreeing to admit the exiled Shah to America for medical treatment. In making this fateful decision, Carter was swayed against his own instincts by appeals from Henry Kissinger and banker David Rockefeller. Once again, Carter was victimized by his hunger for establishment approval."