"Data don't generate theory – only researchers do that."

"Effective managing therefore happens where art, craft, and science meet. But in a classroom of students without manag…"

"The professional administrators — especially those at higher levels — serve key roles at the boundary of the organiza…"

"We create organizations to serve us, but somehow they also force us to serve them. Sometimes it feels as if our insti…"

"Strategy making needs to function beyond the boxes to encourage the informal learning that produces new perspectives …"

"Strategic planning is not strategic thinking. Indeed, strategic planning often spoils strategic thinking, causing man…"

"Five coordinating mechanisms seem to explain the fundamental ways in which organizations coordinate their work: mutua…"

"Given the five parts of the organization - operating core, strategic apex, middle line, technostructure, and support …"

"We find that the manager, particularly at senior levels, is overburdened with work. With the increasing complexity of…"

"The formalization of behavior takes formal power away from the workers and the managers who supervise them and concen…"