"What gift do you think a good servant has that separates them from the others? It's the gift of anticipation. And I'm…"

"I believe in love. Not just getting it, but giving it. I think that if you're able to love someone, even if they don'…"

"Maggie Smith - Lady Constance Trentham"

"Kelly Macdonald - Mary Maceachran"

"Jeremy Northam - Ivor Novello"

"Michael Gambon - Sir William McCordle"

"Kristin Scott Thomas - Lady Sylvia McCordle"

"Camilla Rutherford - Isobel McCordle"

"Charles Dance - Lord Raymond Stockbridge"

"If there's one thing I don't look for in a maid, it's discretion. Except with my own secrets, of course."