"Every managerial act rests on assumptions, generalizations, and hypotheses — that is to say, on theory. Our assumptio…"

"Human behavior is predictable, but, as in physical science, accurate prediction hinges on the correctness of underlyi…"

"The ingenuity of the average worker is sufficient to outwit any system of controls devised by management."

"Formal theories of organization have been taught in management courses for many years, and there is an extensive lite…"

"Classical organization theory suffers from "ethnocentrism": It ignores the significance of the political, social, and…"

"We live today in a world which only faintly resembles that of a half century ago. The standard of living, the level o…"

"Knowledge accumulated during recent decades challenges and contradicts assumptions which are still axiomatic in conve…"

"If there is a single assumption which pervades conventional organizational theory, it is that authority is the centra…"

"The effectiveness of authority as a means of control depends first of all upon the ability to enforce it through the …"

"The key question for top management is what are your assumptions (implicit as well as explicit) about the most effect…"