"Hard systems viewpoints are basically those held by designers and engineers who are trying to create systems to meet an understood need in an effective and economic manner. Those in the soft camp caricature the approach as head-down, concerned with optimization, obsessed with quantitative metrics and highly pragmatic. So much so, in fact, that the term system thinking has been purloined by the soft camp as though they alone thought! The soft camp use the term engineer’s philosophy, not too endearingly, to describe the hard approach, in which the requirement is stated by a customer and the engineer satisfies the requirement without question."
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p. 6; as cited in: Stuart Anderson (2006) "Heterogeneous Modelling of Evolution for Socio-technical Systems"
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Derek Hitchins
Derek K. Hitchins (born 1935) is a British systems engineer and was professor in engineering management, in command & control and in systems science at Cranfield University at Cranfield, Bedfordshire, England.
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