"McCallum quickly moved to install a management system to replace the overloaded manager. He broke his railroad into geographical divisions of manageable size. Each was headed by a superintendent responsible for the operations within his division, Each divisional superintendent was required to submit detailed reports to central headquarters, from where McCallum and his aides coordinated and gave general direction to the operations of the separate divisions. Lines of authority between each superintendent and his subordinates and between each superintendent and headquarters were clearly laid out. In sketching these lines of authority on paper, McCallum created what might have been the first organizational chart for an American business (Chandler 1962). Soon the other great railroads copied the Erie's system, enabling the big railroads to function as effectively as small ones. As a result, railroads rapidly became the largest industrial companies of that time,"
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Businesspeople from the United StatesEngineers from the United StatesImmigrants to the United StatesBusiness theorists from the United StatesRailroad engineers
Original Language: English
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"The cases of Daniel McCallum and Gustavus Swift" in: Rodney Stark (1998) Sociology. p. 561
https://en.wikiquote.org/wiki/Daniel_McCallum
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Daniel McCallum
Daniel Craig McCallum (21 January 1815, 1815 – 27 December, 1878) was an American railroad engineer and manager, credited for creating the first organizational chart for an American business.
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