"In the early 1850s, Daniel McCallum, the General Superintendent of the New York and Erie Railroad, had a problem. At the time, the New York and Erie Railway was the largest railroad in the world. It moved trains over one million miles a year and employed hundreds of people - locomotive engineers, conductors, mechanics, station agents and more. For the first time in history it was impossible for a single person to personally manage every one of his employees. The solution was an historic innovation: the middle manager. With it, the first administrative hierarchies in American business were born and the gap between the owner and the entry-level employee inevitably widened. The corporate ladder received its first rungs."
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Businesspeople from the United StatesEngineers from the United StatesImmigrants to the United StatesBusiness theorists from the United StatesRailroad engineers
Original Language: English
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Sam McNerney "What’s Best For Employees Is Best For Business." bigthink.com. June 26, 2013
https://en.wikiquote.org/wiki/Daniel_McCallum
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Daniel McCallum
Daniel Craig McCallum (21 January 1815, 1815 – 27 December, 1878) was an American railroad engineer and manager, credited for creating the first organizational chart for an American business.
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