"The right measure is not how many customers you've got, but how closely you hold them."

"Customers can be asked about a product's evolution, but not its revolution."

"A satisfied customer is the best business strategy of all."

"Courteous treatment will make a customer a walking advertisement."

"As far as the customer is concerned, the interface is the product."

"When you stop talking, you've lost your customer. When you turn your back, you've lost her."

"Industrial design keeps the customer happy, his client in the black and the designer busy."

"The golden rule for every business man is this: 'Put yourself in your customer's place.'"

"Think about it: if you were running a multi-million dollar company, and your database of customer information was sto…"

"If customers leave without a purchase, you have not failed. But if customers leave without a smile, you have."