"Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process: if enough people care enough about an article to read it, then enough people will care enough to improve it, and over time this will lead to a large enough body of good enough work to begin to take both availability and quality of articles for granted, and to integrate Wikipedia into daily use by millions."
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Academics from the United StatesTechnology writers from the United StatesEducators from the United StatesYale University alumniInternetologists
Original Language: English
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p. 139-140
https://en.wikiquote.org/wiki/Clay_Shirky
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Clay Shirky
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