"Learning can be defined as occurring under two conditions. First, learning occurs when an organisation achieves what it intended; that is, there is a match between its design for action and the actual outcome. Second, learning occurs when a mismatch between intention and outcome is identified and corrected; that is, a mismatch is turned into a match.... Single-loop learning occurs when matches are created, or when mismatches are corrected by changing actions. Double-loop learning occurs when mismatches are corrected by first examining and altering the governing variables and then the actions."
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Psychologists from the United StatesPeople from New JerseyBusiness theorists from the United StatesHarvard University faculty
Original Language: English
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Chris Argyris (1982) as cited in: "Chris Argyris: The Manager's Academic" in Business (2003). p. 965
https://en.wikiquote.org/wiki/Chris_Argyris
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Chris Argyris
Chris Argyris (born July 16, 1923 – 16 November 2013) was an American business theorist, Professor Emeritus at Harvard Business School, known as co-founder of Organization Development, and for his seminal work on learning organizations.
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