"For shame machines, there is nothing more profitable than a painful and intractable scourge shrouded in mystery. False promises sell, and since they don’t work, the market stays strong. Failure, in fact, is central to the dieting business model, fueling earnings for giants like and . They profit from a never-ending stream of shame-addled, self-loathing repeat customers. Weight Watchers’ former chief financial officer, Richard Samber, told ' that 84 percent of the customers failed in their diets and cycled back to the company. “That’s where your business comes from,” he said."
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Bloggers from the United StatesMathematicians from the United StatesHarvard University alumniColumbia University facultyUniversity of California, Berkeley alumni
Original Language: English
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Cathy O'Neil
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