"An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it... Where an information retrieval system tends not to be used, a more capable information retrieval system may tend to be used even less."
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Calvin Mooers (1959) Mooers' law: or, why some retrieval systems are used and others are not. p. 138
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Calvin Mooers
Calvin Northrup Mooers (October 4, 1919 – December 1, 1994) was an American computer scientist known for his work in information retrieval and for the programming language TRAC.
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