"Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, service and speed."
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Original Language: English
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Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. HarperCollins, 1993. p. 32
https://en.wikiquote.org/wiki/Business_process_reengineering
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Business process reengineering
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