"It is a good return, but it also gives us a constituency, which means we're not dependent on government funding or gr…"

"Water and sanitation might not be a priority for grant makers in a particular year."

"We want to keep that unrestricted percentage at about 65 per cent because it gives us a huge amount of strategic flex…"

"We have a very diverse portfolio of income."

"We work a lot with communities, we do a huge amount of advertising to get public support and our database of supporte…"

"We looked at them for compliance, attitude, how they kept abreast of what was going on in the market."

"They responded to the criticism and whether we felt they would deal with out supporters in the same way as we would d…"

"We think opt-in should be regular and unambiguous."

"All the words that are in the European legislation, but we don't want to annoy our supporters by asking them to opt i…"

"I assumed they wanted another engineer in the post."