"That’s what we must pray for, each of us: a new heart. Not a heart of stone, but a heart open to the fears and hopes and challenges of our fellow citizens. [...] Because with an open heart, we can learn to stand in each other’s shoes and look at the world through each other’s eyes, so that maybe the police officer sees his own son in that teenager with a hoodie who's kind of goofing off but not dangerous and the teenager -- maybe the teenager will see in the police officer the same words and values and authority of his parents. With an open heart, we can abandon the overheated rhetoric and the oversimplification that reduces whole categories of our fellow Americans not just to opponents, but to enemies. With an open heart, those protesting for change will guard against reckless language going forward, look at the model set by the five officers we mourn today, acknowledge the progress brought about by the sincere efforts of police departments like this one in Dallas, and embark on the hard but necessary work of negotiation, the pursuit of reconciliation. With an open heart, police departments will acknowledge that, just like the rest of us, they are not perfect; that insisting we do better to root out racial bias is not an attack on cops, but an effort to live up to our highest ideals. [...] With an open heart, we can worry less about which side has been wronged, and worry more about joining sides to do right. [...] We can decide to come together and make our country reflect the good inside us, the hopes and simple dreams we share."