"“Focus on results, and you can't go wrong.""

"We've got to stay really close to where the consumers are."

"We're in danger of seeing a real commoditisation of categories, and actually what the customer is saying over and ove…"

"Our customers don't thank us for growing market share of the same-sized pie. The marketplace has to evolve by us comi…"

"“We’ve had recessions before but this one is different because it’s accelerating the change in the relationship betwe…"

"“Consumers are waiting for offers and sales which they know to expect. DIY and cutting out the middle man is a growin…"

"“By 2025 there will be around 3bn people short of water. This means ‘business as usual‘ is not an option and profound…"

"“When small actions are taken by millions of people they really can deliver significant change.”"

"“Concern and outrage is not enough. We must understand the causes and develop strategies to respond to them.”"

"The judiciary must be seen to uphold the values of justice and independence for which they are renowned."