"The new rules of competition require managers to start by asking what's important to their customers and where the co…"

"Adrian Slywotzky believes the Internet will overturn the inefficient push model of supplier-customer interaction. He …"

"The fact is that middle managers have an effective veto power over whatever risk management system is created. If the…"

"Twenty years ago, the business world was taken by surprise when the work pyramid was up-ended. Suddenly customers wer…"

"Today, as change speeds up, it’s even more important to anticipate how your company’s strategic landscape is changing…"

"The number one problem in business today is profitability. Where will you be allowed to make a profit in your industr…"

"The profit zone is the area of your economic neighborhood where you are allowed to earn a profit. To reach and operat…"

"Market share was the grand old metric, the guiding light, the compass of the product-centric age. Companies focused o…"

"Be in high-growth markets." In the old economic order, in the age of market share, volume growth was a guarantor of s…"

"It is very unlikely that we would drive to extinction any native Martian microorganisms in the process of extending t…"