First Quote Added
April 10, 2026
Latest Quote Added
"Armed? Well, yes; I am. I have a dressing bag, a portfolio and an umbrella. I don't believe I could do much damage with these. Do I look like a Carrie Nation to you?"
"After joining the faculty at UCLA in 1948, Professor O'Donnell quickly became a leader in the newly developing field of management theory and policy. He taught the basic courses in this area. In 1955 the first edition of the textbook Principles of Management, coauthored with Professor Harold Koontz, was published by McGraw-Hill. This book synthesized an operational approach to the management of enterprises. By filling a long-felt need in colleges and universities, it soon became the outstanding college textbook on its subject."
"Harold D. Koontz (1908–1984) and Cyril O’Donnell (1900–1976) of the University of California at Los Angeles defined management as "the function of getting things done through others." They furthered Fayol’s ideas and sought to provide a conceptual framework for the orderly presentation of the principles of management. According to Koontz and O’Donnell, managers were known by the work they performed, which was planning, organizing, staffing, directing, and controlling. These authors pointed out that, although some authorities maintained that these functions were exercised in the sequence given, in practice managers actually used all five simultaneously. They stressed that each of these functions contributed to organizational coordination. Coordination, however, was not a separate function itself but was the result of effective utilization of the five basic managerial functions. Koontz and O’Donnell offered a number of principles: in organizing, for example, "the principle of parity of authority and responsibility" and "the principle of unity of command"; in planning, "the principle of strategic factors"; and so on. The Koontz and O’Donnell text became an enduring, integral part of the search for a systematic body of management knowledge."
"[ Management can be defined as] the function of getting things done through others."
"Perhaps the ultimate test of a leader is not what you are able to do in the here and now - but instead what continues to grow long after you're gone."
"IT is one of the most common themes of books, television shows and movies, and it is a central part of conventional wisdom: If you are willing to spend enough time overcoming the obstacles in your path — if you practice enough jump shots, or study hard enough, or make enough sales calls — you have the potential to achieve anything."
"Hector had always been known as a great shoemaker. In fact, customers from such far-off places as France claimed that Hector made the best shoes in the world. Yet for years, he had been frustrated with his small shoemaking business. Although Hector knew he was capable of making hundreds of shoes per week, he was averaging just 30 pairs. When a friend asked him why, Hector explained that while he was great at producing shoes, he was a poor salesman -- and terrible when it came to collecting payments. Yet he spent most of his time working in these areas of weakness."
"At its fundamentally flawed core, the aim of almost any learning program is to help us become who we are not... From the cradle to the cubicle, we devote more time to our shortcomings than to our strengths."
"The reality is that a person who has always struggled with numbers is unlikely to be a great accountant or statistician... This might sound like a heretical point of view for those of us who grew up believing the essential American myth that we could become anything we wanted. it's clear from [our] research that each person has greater potential for success in specific areas, and the key to human development is building on who you already are."
"Overcoming deficits is an essential part of the fabric of our culture. Our books, movies, and folklore are filled with stories of the underdog who beats one-in-a-million odds. And this leads us to celebrate those who triumph over their lack of natural ability even more than we recognize those who capitalize on their innate talents. As a result, millions of people see these heroes as being the epitome of the American Dream and set their sights on conquering major challenges. Unfortunately, this is taking the path of most resistance."
"Well-being is about the combination of our love for what we do each day, the quality of our relationships, the security of our finances, the vibrancy of our physical health, and the pride we take in what we have contributed to our communities. Most importantly, it's about how these five elements interact."
"Instead of celebrating what makes each child unique, most parents push their children to "fit in" so that they don't "stick out.""
"The modern period in organization theory is characterized by vogues, heterogeneity, claims and counter-claims."
"By the mid-1950s, Dwight Waldo was recognized as a leading scholars in his field—and no longer as a radical outsider. As he quipped, it was a very short distance from being the young radical to fame as an old conservative. In reality, he was never a conservative. Until the end of his life, many viewed him as "the youngest, creative mind" in our field. He always asked the toughest and best questions."
"Perhaps most important of the theoretical movements now influencing American administrative study is scientific management. At the level of technique or procedure, borrowing from and liaison with scientific management will undoubtedly continue. Although some doctrines, such as "pure theory of organization," have already affected public administration, how influential other theoretical aspects of scientific management will be remains to be seen. In its "democratic" or "anarchistic" doctrines, conceivably, there is enough force to reconstruct present patterns of administrative thought, at least if conditions become favorable."
"Students of administration, writes J. M. Gaus, have become "more uncertain in recent years as to the ends, aims and methods which they should advocate/' It is difficult to view in their entirety and in perspective the writings on public administration that now pour from the presses. But this is hardly necessary to confirm the truth of Gaus' statement."
"We hold that efficiency cannot itself be a "value." Rather, it operates in the interstices of a value system; it prescribes relationships (ratios or proportions) among parts of the value system; it receives its "moral content" by syntax, by absorption. Things are not simply "efficient" or "inefficient." They are efficient or inefficient for given purposes, and efficiency for one purpose may mean inefficiency for another."
"From Taylor and his associates, on the one hand, and Allen, Bruere, and Cleveland, on the other, there extends a firm resolve to enlarge the domain of measurement, an unbroken missionary endeavor to extend the suzerainty of "the facts." The pioneers began with inquiries into the proper speed of cutting tools and the optimum height for garbage trucks; their followers seek to place large segments of social life or even the whole of it upon a scientific basis."
"[Messianic tendencies of management thought, especially scientific management had the tendency] to extend the objective, positivist approach to an ever-enlarging complex of phenomena."
"Historically, "public administration" has grown in large part out of the wider field of inquiry, "political science." The history of American political science during the past fifty years is a story much too lengthy to be told here, but some important general characteristics and tendencies it has communicated to or shared with public administration must be noted."
"The Gospel of Efficiency. Every era, as Carl Becker has reminded us in his Heavenly City of the Eighteenth Century Philosophers, has a few words that epitomize its world-view and that are fixed points by which all else can be measured. In the Middle Ages they were such words as faith, grace, and God; in the eighteenth century they were such words as reason, nature, and rights ; during the past fifty years in America they have been such words as cause, reaction, scientific, expert, progress and efficient. Efficiency is a natural ideal for a relatively immature and extrovert culture, but presumably its high development and wide acceptance are due to the fact that ours has been, par excellence, a machine civilization. At any event, efficiency grew to be a national catchword in the Progressive era as mechanization became the rule in American life, and it frequently appears in the literature of the period entangled in mechanical metaphor."
"This is a study of the public administration movement from the viewpoint of political theory and the history of ideas. It seeks to review and analyze the theoretical element in administrative writings and to present the development of the public administration movement as a chapter in the history of American political thought."
"Procedure is not a unique feature of public administration. It is a concomitant of all organized activity, and many procedures are equally usable by private administration or public administration. Private as well as public "red tape" can be time-consuming and annoying to those affected, as anyone can testify who has tried to exchange a purchase without a sales slip or to cash a check without "proper identification."
"Procedure, properly applied, allows specialization to be carried to its optimum degree and effects the most efficient division of labor. Procedure not only divides labor; it also divides-and fixes-responsibility. Procedure thus is a means of maintaining order and of achieving regularity, continuity, predictability, control, and accountability. It is a means of maximizing control of the subjective drives of an organization's members, of assuring that their official actions contribute-and, if possible, that their private loyalties conform-to the organization's objectives. From a general political angle, procedure ensures equality of treatment-a value of great significance to the citizen."
"It is procedure that governs the routine internal and external relationships - between one individual and another; between one organizational unit and another; between one process and another; between one skill or technique and another; between one function and another; between one place and another; between the organization and the public; and between all combinations and permutations of these. It is by means of procedure that the day-to-day work of government is done-mail sorted, routed and delivered; deeds recorded; accounts audited; cases prosecuted; protests heard; food inspected; budgets reviewed; tax returns verified; data collected; supplies purchased; property assessed; inquiries answered; orders issued; investigations made; and so forth endlessly."
"Among organization theorists general, if not universal agreement obtains that it is proper to view the development of organization theory as divided into three periods. Conventionally, this "history" is regarded as beginning early in this century; and the three periods are customarily are designed by the terms classic, neo-classic and modern... The classical period has its beginning, in the conventional view, with Frederick W. Taylor and Henri Fayol... [and] reaches its high point in the thirties with the work of James Mooney and of the editors and authors of the Paper in the Science of Administration. The neo-classical wave is seen as beginning with the Hawthorne experiments in the late twenties. These experiments challenge the formality and rationality of classical theory with the "discovery"of human relations."
"Organizations are (1) social entities that (2) are goal-directed, (3) are designed as deliberately structured and coordinated activity systems, and (4) are linked to the external environment."
"The management science approach to organizational decision making is the analog to the rational approach by individual managers. Management science came into being during World War II. At that time, mathematical and statistical techniques were applied to urgent, large-scale military problems that were beyond the ability of individual decision makers. Mathematicians, physicists, and operations researchers used systems analysis to develop artillery trajectories, antisubmarine strategies, and bombing strategies such as salvoing (discharging multiple shells simultaneously). Consider the problem of a battleship trying to sink an enemy ship several miles away. The calculation for aiming the battleship's guns should consider distance, wind speed, shell size, speed and direction of both ships, pitch and roll of the firing ship, and curvature of the earth. Methods for performing such calculations using trial and error and intuition are not accurate, take far too long, and may never achieve success. This is where management science came in. Analysts were able to identify the relevant variables involved in aiming a ship's guns and could model them with the use of mathematical equations. Distance, speed, pitch, roll, shell size, and so on could be calculated and entered into the equations. The answer was immediate, and the guns could begin firing. Factors such as pitch and roll were soon measured mechanically and fed directly into the targeting mechanism. Today, the human element is completely removed from the targeting process. Radar picks up the target, and the entire sequence is computed automatically."
"The key element of an organization is not a building or a set of policies and procedures; organizations are made up of people and their relationships with one another. An organization exists when people interact with one another to perform essential functions that help attain goals. Recent trends in management recognize the importance of human resources, with most new approaches designed to empower employees with greater opportunities to learn and contribute as they work together toward common goals."
"He'd threatened me so many times. I thought he was so crazy he could hire a hit man to come get me anytime."
"But it was a real nightmare when Walter threatened to kill me and our two daughters if we told anyone."
"He can't paint eyes. He couldn't learn to paint at all."
"It was the eyes that did it. [timid giggle] I liked the way he painted eyes and he liked mine."
"It takes dispassionate bravado to speak of oneself in the third person. Walter has such bravado: it is one of the chief reasons for his success."
"I don't really care what people think of me. Whatever anyone may say, I've helped the whole art world, just as Picasso and Dalí have. I've made people aware of painting, which makes them buy more, just like they go buy more records and books once they're exposed."
"My psyche was scarred in my art student days in Europe, just after World War II, by an ineradicable memory of war-wracked innocents. In their eyes lurk all of mankind's questions and answers. If mankind would look deep into the soul of the very young, he wouldn't need a road map. I wanted other people to know about those eyes, too. I want my paintings to clobber you in the heart and make you yell, "!""
"We don't criticize them, so why criticize Walter Keane just because his symbol of humanity is a child?"
"Let's face it, nobody could paint eyes like El Greco, and nobody can paint eyes like Walter Keane."
"Well, I first, uh, started doing this after World War II when I was kind of tramping around France, Germany, and the lowlands, and I came upon these frightened, waif-type children, and, uh, they actually looked like rats running around and they acted like it. And, uh, I started painting this type of thing of these chi—these children, they didn't even seem to know why—these children didn't even seem to know how to talk; they couldn't even pray. And it started like, uh, an artist work—it-it does—you don't know how to talk about it, but the painting can talk for you, and I think this is the difference between an artist and a poet and a writer: in other words, an artist, uh, paints what he has to say, where other people do it in, uh, in more verbal type of…"
"I lost all respect for him and myself, and lived in a nightmare."
"Walter was extremely charming. He could charm anybody, especially women."
"All I've done since I've been in Washington has been to sit around and try to look wise, and that's what any man has to do who isn't willing to barter his convictions for political expediency. ... No man who wants to be intellectually honest has any business in Congress."
"I’m dead serious about being nonsensical."
"There's room for saying things in bright shiny colours."
"I am not a big fan of meaning. Logic is also another nebulous thought. I attempt to bring threads of subjects, however shaggy, to my work and inject little suggesters to the picture itself, and this often puts a smile on my face."
"Most artists are doing basically the same thing — staying off the streets."
"I would like to shake hands with the white men, but I am afraid they do not want peace with us."
"Chief Little Raven was a warrior, diplomat, orator and a leader who had tried to achieve peace with the pale face newcomers. However, his best intentions were destined to fail. The Fort Wise Treaty of 1861 which many Arapaho refused to sign, pushed them out of their homeland in the Cherry Creek and South Platte valleys. Three years later, the Colorado Volunteers, led by John Milton Chivington, massacred many Arapaho at Sand Creek. Chief Little Raven and his followers survived the Sand Creek Massacre because he was clever enough to camp away from the army designated site. Chief Little Raven also signed the Little Arkansas Treaty of 1865 and the Medicine Lodge Treaty of 1867 establishing the Cheyenne and Arapaho reservations in the Oklahoma Indian Territory. In recognition of his efforts to keep the peace, President U. S. Grant awarded Chief Little Raven a peace medal. As he traveled to Washington, D.C. to accept the medal, he said that he wasn’t trying to make peace because he had never been at war. Chief Little Raven died in 1889 spending the last years of his life trying to help his people adjust to reservation life. A street near the South Platte River in lower downtown Denver bears his name and commemorates the Southern Arapaho encampment that once existed there."
"It will be a very hard thing to leave the country that God gave us. Our friends are buried there, and we hate to leave these grounds.... There is something strong for us — that fool band of soldiers that cleared out our lodges and killed our women and children. This is hard on us. There at Sand Creek — White Antelope and many other chiefs lie there; our women and children lie there. Our lodges were destroyed there, and our horses were taken from us there, and I do not feel disposed to go right off to a new country and leave them."
"It seems traditional for explicit models of social systems to be greeted by vague criticisms about their lack of perfection. Instead, we need equally explicit alternatives with a demonstration that the alternative leads to a different and more plausible set of conclusions. By proposal and counter proposition our understanding of social systems can advance."