"Our AI recruitment platform is something we want to eventually license out two competitors, as a software as a service model which is a number one growing sector in the cloud at the moment."

"The big one for us is security and compliance and ease of reporting. From the compliance perspective we can do audits. For data protection and GDPR this varies between daily reporting to every three weeks in some instances. This reporting is critical to ensure that the work process is in check, and remains compliant. Companies have to get familiar with this (compliance) language. Most CRMs do not focus on compliance, they have some features for it,but it can be done much better. Businesses focusing on compliance from the start, are much more likely to succeed."

"I would advise the business to negotiate the terms and to have a cool-off period. Seek a trail to learn the key functionalities of the CRM. The implementation itself that can take four to six weeks so it kind of puts business off especially smaller businesses. You feel it is taking so long to get on track and to get your staff numbers working. As a result, often you tend to just settle for less to get the core working."

"It is a great opportunity for retailers as it provides small retail businesses with a shop window to the world, driving exports of British products rather than just being a physical place in the community."

"Customers don’t care what shopping channel they use."

"Technology is giving rise to a pace of change that we have not ever seen before. For the customer it’s great."

"The digital revolution has had a major impact on the way consumers shop. It’s a game-changer."

"They were opening shops like billy-o as loads of people were buying things on credit. At that time you did not have to be a great retailer to enjoy a measure of success. But now it is the customer in charge and digitalisation is largely driving it."

"We're always learning from each other, which I think that is really valuable."

"I honestly don't think a day goes by, certainly a week, where I don’t learn something from each other."

"I believe you don't have to do something new for the sake of doing something new, just consider things that have worked well so far."

"Being innovative is crucial in our line of work, and yes it brings a lot of value to try something."

"I’d never really been all that aware of the scale of it all when seeing statistics quoted in the newspaper until I started working in the industry."

"I was gobsmacked by it at the time because back then you were routinely talking hundreds of thousands of pounds for some of these larger “gold standard” government projects."

"If we’re on WTO tariffs, and if we have any friction at the borders, that will put costs up for retailers and hence prices up for consumers."

"That ability to deliver pretty low inflation or even deflation in non-food over the last five years or so has been dependent on frictionless movement of goods across borders, and to the extent that goods are imported from the EU, or from countries that the EU has a trade deal with, as there are no tariffs on those goods coming in."

"I think many retail business are just watching with horror almost at the mess that has been created and how it’s so late, and from a business point of view you would never, never leave everything to the last minute."

"Many retail business are just watching with horror almost at the mess that has been created."

"There are lots of things in life that happen that we need to address, and we shouldn’t shy away and just think, ‘Okay, well, that’s a bit tough’ or ‘That’s a bit that is very out there,’ but actually it’s all based on stuff that actually happens."

"I think it’s gut instinct, really. Sometimes, in something like Industry, that was inspired by wanting to look in that world."

"I think really what we look for are good stories, well told, with something to say. We tend to really lean into strong female characters, and we look for something that has a moral center, even if sometimes that moral center looks like a cold, dark heart."

"How do you get your boss to like you? It’s now developed into something more, because it’s earned the right to do that. So I’m really looking forward to the audience getting to see storylines that are opening up more."

"“Tell the truth, even if that truth is sometimes unpalatable.”"

"If I can deliver a strong script, compelling characters, and ensure they are well taken care of during their time with us, everything will fall into place."

"Equality and diversity require collective attention and commitment. Those with industry experience should focus on creating opportunities for diverse talent."

"Engage with other women, both younger and older, and stand firm against any negativity. I wish someone had shared this wisdom with me."

"Doing this job is like studying for an exam that you are never prepped for. The workload never ever goes away. I’ve got literally hundreds of scripts, any time of a given month or week."

"The ruthless answer is do I want to keep reading because my reading pile is huge... Is there a story or character I’m compelled by?"

""“We’re on a mission to treat outsiders as insiders.”"

"“With Ruka, I wanted to bring the joy back to Black women as they explore their hair, from the very start.”"

"“I loved the closeness and comfort of my mother’s touch as she performed the ritual of gently brushing and braiding my hair. But as I got older and started using home relaxer kits to make my hair more manageable, there were naturally disasters, including burns.”"

"“I was so young that instead of feelings of sadness the challenge of having my hair done professionally became normalised.”"

"Customer service isn’t just about resolving issues. It’s about relationship. Trust. Sometimes the most powerful insights don’t come from a dashboard, they come from what someone tells you at their front door."

"Building trust with a community that’s been historically overlooked takes time, especially when you’re challenging legacy norms with better product standards, biotech innovation, and authentic representation.’"

"We hope to see a shift from performative inclusivity to systemic change — in funding, product innovation, and education. The future should prioritise safety, sustainability, and representation not just as trends but as standards"

"Our mission is to centre those textures, not just accommodate them. Realistic curl pattern matching is essential to self-expression, confidence, and cultural affirmation — it’s about creating hair that feels like you, not a compromise.’"

"Go and find that proposition that you literally hang your hat on and that is different. Nobody else is talking in this way. And one of the things as well, especially around search, is I remember when we started, you could either fight the data battle or the creativity battle. And data is very expensive to fight, by the way."

"Do you know what? People say you have to be 100 % sure in order to make a decision, right? And 100 % sure is because it’s back to your data. That’s the best way to spend our money. I always be You’ve got to be 50% sure. Sometimes you got to take a risk."

"I think the tactics become easy if you know the problem, if you know the why. I think that’s what are not enough marketers. I think that’s the biggest issue right now, by the way, in marketing. I think too many people are trying to battle the bottom line."

"I’m not massively big on history, but if you watch war films, you learn a lot about strategy there, because in order to win a war, you have to be very strategic. The tactics is the men on the front line, right? But actually, the strategy of how you’re going to win the war is the important part. And I think that’s where war films come really into play."

"Sometimes you have to get into that mindset and dream like a kid,put you into a better goal setting stage for your business.”"

"A lot of entrepreneurs think they have to do it all by themselves and when they are in times of trouble, they won’t ask for help. It is important to ask for help when you need it because there are people who support your mission and support what you do and so it is definitely important for you to go and ask them for help if you need it"

"The more passionate you are about what you do, the more fun you will have while doing it and then also, the better you will do it, the easier it will be and the more successful your company will be"

"The first time I sold it, I thought, ‘This is only going to be a one-time thing. I am going to do it once, get the money, donate some and then save some and then use the rest to buy this awesome toy that I wanted.’ I do not remember what it was!”"

"It seemed like no many how many lemons I squeezed, we would always sell out"

"I know that if we all go out in this world looking at the possibilities of things instead of just the problems, our future will be a whole lot brighter.”"

"We stand at the start of the 4th Industrial Revolution. Diversity and inclusion must be at the top of the agenda to enable recovery from the pandemic"

"Our world has changed fundamentally, and it has changed overnight."