Librarians From The United Kingdom

"Information science is identified as... the study of the communication of information in society. This meaning is only beginning to emerge from its practical background, the social activity of facilitating information transfer."

"It is with this whole cycle [between generation and use of information] that information science is now concerned."

"The term “information science” first appeared in the guise of “information scientist”. Particularly in industry during recent decades, some qualified scientists moved out of research, development of production into a new occupational role, that of providing an active information service to their colleagues. They regarded themselves as “information” scientists rather than “research” scientists. As this kind of work expanded and became formalized the need was seen to provide training for those who would enter the occupation. In time, the content of this training came to be called 'information science'."

"The scientific study of the communication of information in society – “information science” in the sense of an academic discipline..."

"It is essential to stress that information science is not solely concerned with science information, nor indeed only with the provision of information to academic and professional workers, but with all forms of information transfer in society."

"Information systems, at any level of complexity above that of speech, necessarily involve technologies such as printing, telecommunications, or computers. However, to information science technical potentialities and constraints are of importance mainly in that they affect the social relations concerned."

"[There has been] a widening of the field covered by the concept of “information”, both its theory and its practice. Information transfer has been put on a par with the transfer of matter and energy, as one of the primary natural processes.’"

"The development of information research has increased considerably the interaction of emerging information science with other disciplines. Librarianship has traditionally had links with education and classification and has drawn ideas from logic and philosophy. But during the last fifty years new insights and methods have been derived from sociology and social psychology, from computer science, from operations research and related quantitative approaches, from communications research, from linguistics, and most recently from the new hybrids: cognitive science and artificial intelligence."

"The old-established groups in the information profession... have come to recognise that many other social groups are concerned with information transfer."

"The principles of information science apply, whatever the medium of transfer."

"The service professions such as medicine and teaching have proud and age-old traditions. Only relatively recently have we realised that serving people's information needs can be as socially valuable as looking after their health and educational needs."

""We do not encourage initiative," said the factory manager. "What you must do is to learn to work to the safety rules." It was my first day in my first job, as a plant chemist in an explosives factory, located in the English countryside, in July 1941. Happily, he was quite wrong. We were not making some old, tried and tested explosive like nitroglycerine or TNT. It was the first large -scale production of a brand-new chemical, code-named RDX-Research Department eXplosive-developed by a government military research department."

"My first encounter with the concept of "information service" came with the reading of The Social Function of Science by Desmond Bernal, first published in 1939-a work that stimulated a whole generation of young scientists to think about the role of science in society, its organisation, its future. In it, he wrote that in every laboratory "there should be someone deputed to watch the whole of current literature for items which might be relevant to the work of the laboratory, and to be able to indicate without loss of time where such items are likely to be found." Such a person "would have to be chosen partly for his comprehensive scientific interests, which need to be much greater than those of the other laboratory workers, and partly for his inclination to systematic thinking." Already I felt that I might be suited to such a role."

"After my first encounter with in the Patent Office, and subsequent use of the (UDC) for the Akers library, I became increasingly interested in problems of information organisation for retrieval. My first paper in the field was "The Structure of a Connective Index" (Vickery, 1950)."

"The problems of subject search on the Internet are no different in principle: search engines may permit easy location of verbally expressed topics, but we still seek to improve our methods of navigation."

"Bertie Brookes and I shared a common view that, beyond the practical activities of information provision, there could be discerned a more general science of information. He tended towards a mathematical formulation of this: I was more interested in its social aspects."

"Varied views were put forward as to the content and priorities of information science, though there was general agreement that its central topics should be information organisation, dissemination and retrieval."

"Theoretical research in information science is still marked by a tendency to play safe... it is still marked by timidity. It could now afford to be more boldly speculative, intellectually exciting and therefore more attractive to intelligent and ambitious students." Have things changed?"

"Our profession is concerned with three "aspects of the world". First, how people behave when they feel a need for information; second, characteristics of documentary information that constrain how we can manipulate it; and third, characteristics of the physical media that carry the information, whether they be static books or dynamic electronic networks."

"Looking back, I ask myself why so little of the basic research has had an impact on professional practice."

"There does seem to be among some members of our profession a rather desperate search for a "fundamental theory of information", which leads them to attempt to derive our practice from disciplines such as epistemology, or hermeneutics, or discourse analysis, or semiotics, or even "cybersemiotics". Their derivations rarely make adequate contact with the realities of information practice … The theory of a science should spring from deep immersion in its practice."

"Only in a very static profession can one be trained to slot in immediately to an available job, and our profession is far from static. It is more beneficial for the students to give them a generalised grounding in a wide variety of professional activities and concerns, so that they will have some background knowledge for no matter what job is first available. For those who seek it, our subject also has its cultural value, which can contribute to a general education."

"I suspect that teaching the history of our subject is less frequent in our institutions than it was. We are getting short-sighted both in looking forward and in looking backward, to our detriment."

"For the profession as a whole, it is necessary that our hard-won understanding of our discipline be handed on to the next generation in a formal way."

"Information practice... consists of two activities that we may call diagnosis and prevention. Diagnosis is identifying what is the most probable information need of a user in a particular state of information want. Provision is deciding what action is most likely to meet that need. Information science seeks to understand the potential range of user situations giving rise to information want and needs; to develop methods of identifying the actual information needed; to understand and expand the range of possible ways of satisfying information need; and to develop methods of deciding what way is most likely to be effective in a particular case."

"Facet analysis results in more varied, multidimensional relationships, at least in theory, better reflecting the complexity of subject knowledge"

"[The particular concern of the information scientist] is with the process as a whole – the interaction between the three elements [information behaviour, records, channels] that leads to people becoming informed."

"All the elements of the process of “becoming informed”... are of interest to investigators other than “information scientists”… The totality of activity related to information today is necessarily a multidisciplinary exercise."

"[Information] science and technology are now so closely linked that analysis and experiment lead quickly on to invention, to the introduction of new channels (and documents)."

"The structural tools developed by the profession – hierarchical classifications, facets, thesaural relations, topic maps, the predicates used in ontology – will still be of use, provided that they can in each case pass a test of utility."

"Perhaps an underlying cause [of doubt as to the future of information science] is in some cases... the apprehension that information science may become “submerged” in the larger field of computer science."

"The job of our profession is to facilitate the provision of knowledge (in all forms) to those who need it (for whatever purpose)."

"Mass communications analysts concentrate on “who sends what information, for what purposes, through what channels, to which people, with what effect”. The information profession is more interested in “who seeks what information, for what purposes, through what channels, from which people and sources, with what success”."

"Perhaps the most important lesson that we can learn from information history is that information provision has been and must be closely related to information need, and that the information sources we provide must be closely matched to the tasks being undertaken by the community served."

"I am whole-heartedly in favour of the profession learning more about the history of [information transfer]. We have a tendency to focus on the newest forms of information provision … neglecting the continued existence and continuing importance of all the previous forms… But our profession is not that of the historian (or sociologist or philosopher) interesting as their work may be."

"The analogy with bibliographic classifications and thesauri is obvious... despite the differences, it is to be regretted that 'ontological engineers' make little or no reference to work in information science. As a consequence, they do not appear to draw at all on the rich experience of constructing knowledge schedules … or... developing concept lexicons."

"[The (CRG) members] Vickery, Coates and Mills... hold honoured places in the development of indexing techniques. The 1950s to early 1960s saw the publication of three major works on indexing, which between them span the retrieval problems of the whole spectrum of knowledge. This was the time when Butterworth were publishing a range of classic reference sources for the professional librarian. The first was Vickery’s Classification and indexing in science (1958), followed by Foskett’s Classification and indexing in the social sciences (1963) and finally Langridge’s Classification and indexing in the humanities (1976). These three works, though designed principally as textbooks, expound many universal principles as well as highlighting the specific problems that the various groups of disciplines present and the solutions that have been adopted."

"Brian was an enormously influential figure in the field of classification and information retrieval, a powerful force in the development of faceted classification and retrieval theory, and a prolific writer and researcher throughout his life."

"Brian Vickery was a true pioneer of Anglo-American information science, the embodiment of a style, both scholarly and personal, that is today little in evidence. He made lasting contributions to the field and will be missed greatly by many."

"Information practice is concerned with facilitating the interaction between knowledge seekers – through channels – with knowledge (personal and recorded). Stepping back from practice, we may see the role of the science as exploring the characteristics of people and their “information behaviour”, the features of knowledge records of every kind, the variety of channels (oral, written, printed, graphic, digital) that may be used to transmit information, and how the three elements interact."

"Neither citation nor loan demand is an adequate measure of literature use by a large community. Each is only an indicator, illuminating some aspects of use but with its own inherent bias. The joint study of several indicators gives a more balanced picture.."

"Citation does not necessarily reflect current demand."

"[Vickery in his handbook of procedures for making , writes that organizing a field into facets] can be achieved only by a detailed examination of the literature of the field"

"Information retrieval is now an accepted part of the new discipline of information science and technology... I have concentrated on the field with which I am most familiar, the problems of bibliographic description and subject analysis."

"The crux of the retrieval problem is that selecting documents to read grows ever more difficult, and new techniques are continually needed."

"User needs determine what functions should be provided, and different functions require different structures."

"Information science is concerned with every aspect of the chain of information transfer activities, but the heart of its interest is information search."

"Despite the fact that our profession constantly urges others to “consult the literature”, I do not think we are distinguished nowadays by knowledge of our heritage."

"I would pinpoint 1958 as a special time in my career. I had for some years been working with the Classification Research Group in London, and in 1957 we had held a small but successful conference to which Jesse Shera, Gene Garfield and others had come from the USA. In 1958 I published my first book, Classification and Indexing in Science, and attended the International Conference on Scientific Information in Washington. This was my first visit to the USA - I flew in a US Army transport plane with . The Conference papers opened up all kinds of new information vistas - in many ways setting the agenda for the ensuing development of the field. I met many interesting people - some who stand out in the memory are Peter Luhn, , John O'Connor and Desmond Bernal. The experience of attending the conference, and of other visits I paid at that time, led to the writing of my second book, On Retrieval System Theory..."

"Throughout life, all people are engaged in activities – practical or mental – trying to solve problems, activities that themselves give rise to problems. To solve these problems, people need knowledge. They can acquire this personal knowledge in two main ways. First, they can interrogate the world – natural and social – by means of closer observation, deeper analysis, controlled experiment, all forms of cognitive interaction. Second, they can enrich their personal knowledge by communicative interaction with the stock of public knowledge that mankind has built up over the millenia, thus acquiring what we may call information. The activities in which people engage also produce two other kinds of knowledge: that embodied in people (skills) and that embodied in their artefacts."