"No one warned us. No one said, "You are going to lose both engines at a lower altitude than any jet in history. But be cool, just make a left turn for LaGuardia, like you are going back to pick up the milk." This was dual engine loss at twenty-eight hundred feet, followed by immediate water landing with one hundred fifty-five souls on board. No one has ever trained for an incident like that. No one."

"Jeff Kober — L. T. Cook"

"Michael Rapaport — Pete the Bartender"

"Sam Huntington — Jeff Kolodjay"

"Max Adler — Jimmy Stefanik"

"Katie Couric — herself"

"Wayne Bastrup — Brian Kelly"

"Jerry Ferrara — Michael Delaney"

"Jamey Sheridan — Ben Edwards"

"Molly Hagan — Doreen Welsh"

"Valerie Mahaffey — Diane Higgins"

"This is the captain. Brace for impact."

"Everything is unprecedented until it happens for the first time."

"[Looks at the co-pilot 10 seconds before ditching] Any ideas?"

"Aimee Mullins - Reporter"

"[narrating] 9/11 showed us what human beings are capable of. The evil, yeah, sure. But it also brought out a goodness we thought could exist. People taking care of each other for no other reason than it was the right thing to do. It's important to talk about that good, to remember. 'Cause I saw a lot of it that day."

"[as the South Tower collapses] Run! The elevator shaft!"

"Kassimatis said you were the best. You were the guy who knew everything down here. Dom, Antonio and Chris, nothing was gonna stop them from trying to help. We figured we might as well follow the best guy in."

"We're prepared for everything. Car bombs, chemical, biological, an attack from the top. But not this. Not for something this size. There's no plan. We didn't make it."

"Nick Damici - Lieutentant Kassimatis"