"Most people define learning too narrowly as mere “problem-solving”, so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act."
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Psychologists from the United StatesPeople from New JerseyBusiness theorists from the United StatesHarvard University faculty
Original Language: English
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Chris Argyris "Teaching smart people how to learn" in: Peter F. Drucker (1998) Harvard Business Review on Knowledge Management. p. 82
https://en.wikiquote.org/wiki/Chris_Argyris
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Chris Argyris
Chris Argyris (born July 16, 1923 – 16 November 2013) was an American business theorist, Professor Emeritus at Harvard Business School, known as co-founder of Organization Development, and for his seminal work on learning organizations.
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