"We trained hard... but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization."
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Original Language: English
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Sources
see Brown, David S. "Petronius or Ogburn?", Public Administration Review, Vol. 38, No. 3 (May – June, 1978), p. 296
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Misquotations
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