"The key differentiator [between being good and being great] is whether that person is following their calling, if they are doing something they believe is part of their life journey … or whether they are just doing a job, or doing something because they believe that is what they have to do. Not everyone operates from the realm of understanding that life is about choosing … about putting your will out there and spending your life making it a reality. Not everyone realises that by not choosing, life chooses for you and that is never the ideal outcome. Those who become great are deliberately creating their life path as opposed to allowing life to happen to them."