"The centre of all our efforts in caring for the sick must be the person himself or herself. Our attention must be directed to each person at this particular moment of their journey of life. In our modern world, and even within our health system, we face the danger of depersonalisation. Too easily, we can focus on procedures and techniques, on the task at hand and the hoped-for outcome. The challenge is to remain focused on the particular person before us, on their physical well-being and also on their emotional, mental and spiritual well-being. It is their particular fears and hopes, struggles and frailties that we are called to receive and to carry with them."