"[Question: What surprised him most about his U.N. post?] I knew there would be strong pushback from governments, but I didn’t anticipate the degree of human suffering, the feeling of inadequacy. I could give speeches, do reports and press conferences, but it was not equal to the need to alleviate the suffering... You see the severest degradation. Bombs hit schools, hospitals, marketplaces, and law seems not to matter at all. All rules of war were cast aside... Today’s human rights violations will become tomorrow’s conflicts."